Unit 2 Flashcards

1
Q

The Pareto chart, sometimes called a scatter diagram, is a problem-solving tool.

A

False

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2
Q

A survey is as flexible as a series of interviews, but it is more expensive

A

False

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3
Q

A new website that enhances the company’s image is an example of a tangible benefit.

A

False

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4
Q

Projects that adopt agile methodology are not prone to the typical rapid changes that occur throughout the system development lifecycle.

A

False

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5
Q

A CASE tool can be used to define and document an overall environment.

A

True

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6
Q

Competition drives many information systems decisions.

A

True

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7
Q

Information systems that interact with customers usually receive low priority.

A

False

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8
Q

In most organizations, the IT department receives fewer systems requests than it can actually handle.

A

False

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9
Q

Knowing what is expected and when to go into detail is directly related to knowing _____.

A

who your targets are

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10
Q

When preparing written documents, which suggestion should be kept in mind?

A

Keep your writing concise and well-organized.

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11
Q

In a report, the _____ section includes a clear description of the financial analysis techniques used.

A

costs and benefits

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12
Q

_____ includes ongoing support and maintenance costs, as well as acquisition costs.

A

TCO (total cost of ownership)

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13
Q

Lara, managing director of an information technology firm, has received a big project from one of their highly valuable clients. However, the project received is different from the usual projects they handle.

Lara performs certain analyses and ensures that the company’s image will not be at risk as a result of taking this project. This is an example of _____.

A

operational feasibility

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14
Q

_____ are the benefits that can be measured in dollars.

A

Tangible benefits

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15
Q

Electronic data interchange (EDI) enables _____ inventory systems, which rely on computer-to-computer data exchange to minimize unnecessary inventory.

A

JIT (just-in-time)

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16
Q

_____ refers to the practical resources needed to develop, purchase, install, or operate a system.

A

Technical feasibility

17
Q

_____ means that the projected benefits of a proposed system outweigh the estimated costs.

A

Economic feasibility

18
Q

The objective of _____ is to gather data about project usability, costs, benefits, and schedules.

A

fact-finding

19
Q

A _____ must be achieved to fulfill a company’s mission.

A

critical success factor

20
Q

_____ planning is the process of identifying long-term organizational goals, strategies, and resources.

A

Strategic