Unit 1: Page 24: Online Communities: implications

Question 1

List five implications of online communities for individuals.

Answer 1

• Cost
• User experience
• Privacy
• Meeting Needs
• Security

Question 2

Describe how Cost is an implication of online communities for individuals.

Answer 2

• Usually free for users to make use of.
• Users need to accept advertising

Question 3

Describe how User Experience is an implication of online communities for individuals.

Answer 3

> Ease of use - services often offer sophisticated features but are nevertheless intuitive and accessible.
Accessibility - Can provide companionship for individuals isolated due to a disability or other personal circumstances
Performance - Can be used on a range of devices effectively. A lot of communities have dedicated apps to target lower powered devices.
Availability - Being able to use offline or with a limited connectivity is a challenge.

Question 4

Describe how Security is an implication of online communities for individuals.

Answer 4

• Dangers of being hacked and data stolen.
• Information could be used for identity and bank fraud.

Question 5

Describe how Meeting Needs is an implication of online communities for individuals.

Answer 5

• Allows users to communicate with other, organise events, etc.

Question 6

Describe how Privacy is an implication of online communities for individuals.

Answer 6

• Personal information accessible by other users.
• Can be misused by others, such as for cyberbullying

Question 7

List 8 implications of online communities for organisations.

Answer 7

• Cost
• Employee/customer experience
• Working practices
• Implementations
• Productivity
• Current system
• Security
• Customer needs

Question 8

Describe how Cost is an implication of online communities for organisations.

Answer 8

• maintaining a presence through online communities is usually cost free, although additional paid for services are available (e.g direct marketing)
• Implementing own system has large development costs.

Question 9

Describe how Employee/customer experience is an implication of online communities for individuals.

Answer 9

• Improves their experience of a business due to good communication.

Question 10

Describe how Working practices is an implication of online communities for individuals.