Uniform Internal Complaint Intake/Management

Question 1

Members of the Toronto Police Service (Service) may initiate a conduct complaint about a police officer in the following manner:

Answer 1

civilian members in general and police officers of equal or lesser rank by way of a TPS 649 to the subject officer’s supervisor
 a civilian supervisor that directly manages a police officer by way of a TPS 901
 a supervisory officer of higher rank than a police officer by way of a TPS 901

Question 2

Unit Commanders shall forward the completed file, including the adjudication/disposition, to PRS – Complaints Administration within…

Answer 2

one hundred and twenty (120) days.

Question 3

A police officer who is the subject of a conduct complaint shall receive notification regarding the substance of the complaint on a TPS 649. If notification may prejudice the investigation, it may be delayed.
The notice shall be provided forthwith when

Answer 3

there is evidence to support an allegation
 the evidence, if believed, would constitute misconduct / a substantiated complaint
 a respondent officer has been identified.

Question 4

What happens where a complaint is made against a Senior Officer

Answer 4

In circumstances where a complaint is made against a Senior Officer, the applicable Deputy Chief of Police (Deputy Chief) shall delegate a supervisor to investigate and report on the matter. The Deputy Chief shall fulfil the role of a Unit Commander in adjudicating and/or directing the resolution of these complaints.