Understanding Design Consultancies

Question 1

in house design team

Answer 1

develop and maintain, greater control and protection, less costly

Question 2

design consultancies

Answer 2

expertise, wider range of ideas, financial barriers, hard to find appropriate, understanding barrier

Question 3

professions

Answer 3

serving as an agent of formal knowledge, more than an occupation bc of prestige due to formal knowledge

Question 4

information asymmetry

Answer 4

knowing what: not knowing what the professional agent does

Question 5

knowledge asymmetry

Answer 5

knowing how: not knowing how the professional agent does the job

Question 6

two categories of client PSF relationships

Answer 6

relational and transactional

Question 7

PSF

Answer 7

professional service firms

Question 8

RELATIONAL - categories of client PSF relationships

Answer 8

long lasting with high level of interaction between organisations

Question 9

TRANSACTIONAL - categories of client PSF relationships

Answer 9

indifference between suppliers, short lived and episodic