training

Question 1

what is induction training?

Answer 1

the training that every new employee should receive at the start of their employment. it should include basic rules and procedures. the aims and objectives of the business. how the employee is expected to act

Question 2

what is on the job training?

Answer 2

training that takes place whilst the employee is actually working at their work station

Question 3

on the job training advantages

Answer 3

• specific to the job role
• easier to organise
• lower cost of training
• quicker to train

Question 4

on the job training disadvantages

Answer 4

• new employee may pick up bad habits
• job distractions during training eg phone calls
• the trainer is not a professional

Question 5

what is off the job training?

Answer 5

when employees are trained away from their work station. this is normally in the form of day release or training days. it can also be in the conference room within the business

Question 6

off the job training advantages

Answer 6

• able to make mistakes without customers
• new ideas are brought to the business
• motivating
• run by a trainer

Question 7

off the job training disadvantages

Answer 7

• can be expensive to organise
• takes time to plan
• not all the training will be relevant

Question 8

benefits of training

Answer 8

• updating skills
• productivity
• career development
• corporate image
• efficiency
• motivated employees
• helps achieve objectives
• reduces long term costs
• improved communication