motivational theory - herzbergs hygenie and moticating factors

Question 1

when and what did frederick herzberg do?

Answer 1

in the 1950s and 60s, herzberg interviewed accounts and engineers to find out what motivated and satisfied them at work. he identified two groups of factors which influenced the motivation of workers

Question 2

what are hygiene factors?

Answer 2

things like good company policy, supervision, working conditions, pay and relations with fellow employees. they don’t motivate as such, but if they aren’t good, workers get dissatisfied.

Question 3

what are motivating factors?

Answer 3

things like interesting work, personal achievement, recognition of achievement and scope for more responsibility and personal development. these factors do positively motivate workers

Question 4

what does herzbergs theory recognise?

Answer 4

that motivation comes from the individuals needs and has influenced motivational techniques today - it provides clear solutions for businesses.

Question 5

what is herberg’s theory criticised for?

Answer 5

being based on a small sample of people and it doesn’t consider that people have different hygiene and motivation needs