soft v hard HRM Flashcards

1
Q

what does hard hrm say?

A
  • employees are seen as a resource like any other
  • employees are hired on a short-term basis
  • manages believe that employees are mainly motivated by money and think they will do as little work as possible
  • appraisals are judgemental
  • training is only done to meet production needs
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2
Q

what does soft hrm say?

A
  • employees are the most important resource
  • employees are managed on a long-term basis
  • managers motivate employees through empowerment and development and think that working is natural for employees
  • appraisals are developmental
  • training is done to meet development needs
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3
Q

hard hrm advantages

A
  • mangers keep control of the workforce, so people are less liekly to make mistakes. sine employees are seen as just another resource,its easy for the business to replace them.
  • more cost-effective workforce particularly if labour is used efficiently
  • quicker decision making by senior managers
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4
Q

hard hrm disadvantages

A
  • don’t use employees to their full potential, so could be missing out on chances to increase profits
  • demotivatonal for the workforce. boring, repetitive jobs can make employees feel undervalued. unlikely to be loyal, leading to high staff turnover
  • higher absenteeism; higher labour turnover, difficulties with employee retention
  • potential damage to business reputation
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5
Q

soft hrm advantages

A
  • increase staff morale as employees will feed valued. so itll be easier to retain staff
  • encourages commitment and good performance from its workers because they feel loyalty towards the organisation
  • higher levels of motivation and productivity
  • lower absenteeism; lower labour turnover and higher employee retention
  • benefit to business of reputation as a great place to work
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6
Q

soft hrm disadvantages

A
  • isn’t always appropriate - employees might not be interested in development or empowerment and soft hrm usually involves more costs for businesses because it encourage investment in employees
  • extra training is time-consuming. always a risk that employees who have completed all the training might want to leave for a better job
  • higher employee costs may leave business as a competitive disadvantage
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