soft v hard HRM Flashcards
1
Q
what does hard hrm say?
A
- employees are seen as a resource like any other
- employees are hired on a short-term basis
- manages believe that employees are mainly motivated by money and think they will do as little work as possible
- appraisals are judgemental
- training is only done to meet production needs
2
Q
what does soft hrm say?
A
- employees are the most important resource
- employees are managed on a long-term basis
- managers motivate employees through empowerment and development and think that working is natural for employees
- appraisals are developmental
- training is done to meet development needs
3
Q
hard hrm advantages
A
- mangers keep control of the workforce, so people are less liekly to make mistakes. sine employees are seen as just another resource,its easy for the business to replace them.
- more cost-effective workforce particularly if labour is used efficiently
- quicker decision making by senior managers
4
Q
hard hrm disadvantages
A
- don’t use employees to their full potential, so could be missing out on chances to increase profits
- demotivatonal for the workforce. boring, repetitive jobs can make employees feel undervalued. unlikely to be loyal, leading to high staff turnover
- higher absenteeism; higher labour turnover, difficulties with employee retention
- potential damage to business reputation
5
Q
soft hrm advantages
A
- increase staff morale as employees will feed valued. so itll be easier to retain staff
- encourages commitment and good performance from its workers because they feel loyalty towards the organisation
- higher levels of motivation and productivity
- lower absenteeism; lower labour turnover and higher employee retention
- benefit to business of reputation as a great place to work
6
Q
soft hrm disadvantages
A
- isn’t always appropriate - employees might not be interested in development or empowerment and soft hrm usually involves more costs for businesses because it encourage investment in employees
- extra training is time-consuming. always a risk that employees who have completed all the training might want to leave for a better job
- higher employee costs may leave business as a competitive disadvantage