The Treatment Room / Prep

Question 1

IMPORTANT ✍🏼

Answer 1

Disinfection, Prep, Storage of Equip./Implements, and Aesthetics are MAJOR factors for setting up a treatment room (for ANY/MOST services)

Question 2

Why do estheticians need to have a thorough understanding of the treatment room?

Answer 2

It is essential to provide a consistent, comfortable, relaxing, and clean environment for the esthetician and client. Planning and preparing your treatment room to make sure it is well-stocked and organized is necessary for efficiency and quality. This can inspire confidence in the esthetician and client

Question 3

Making a good first impression is VITAL and IMPORTANT in any business setting, how long does it take for a potential client to know if they will be happy with your business/service?

Answer 3

7 seconds

Question 4

TRUE or FALSE: Does an estheticians appearance, hygiene, and professionalism reflect on their business?

Answer 4

TRUE

Question 5

How early should you be at your treatment room (before your first appointment of the day) to prepare and organize your treatment room?

Answer 5

30 minutes PRIOR (approx. 10 minutes). ALWAYS give yourself time in between to prep/clean

Question 6

There are MANY factors that determine an estheticians professionalism. Describe and list these FACTORS

Answer 6

1) Well-groomed Hair: clean, neat, and pulled back so it does NOT touch the client or implements
2) Minimal Accessories: NO jewelry should be dangling or touching the client. Keep length to a minimum and AVOID loud jewelry
3) Skin: take care of your skin as it is a reflection of your professionalism/credibility and proficiency of skin care knowledge
4) Well-groomed Nails: nails should be short and filed so the client does NOT get scratched or hurt. Short nails with light polish are acceptable.
5) Makeup: wearing makeup reflects the image of your business. Light makeup and well-groomed brows are acceptable
6) Proper Uniform: uniforms should be clean, free of wrinkles, and spotless. They should also be comfortable to move around in for ergonomics
7) Positive Energy/Health: portray a positive appearance when greeting and working on clients. Do NOT let personal matters get in the way of quality service. Rest, relaxation techniques, and healthy foods will help

Question 7

What SIZE should the treatment room be?

Answer 7

Large enough to ensure PROPER MOVEMENT for the esthetician and client in the space

Question 8

Why is PROPER VENTILATION important in the treatment room?

Answer 8

Ensures that the esthetician and clients remain healthy as fumes from skin care treatments and disinfection materials NEED to be properly eliminated through 2 vents.

Question 9

How many ELECTRICAL OUTLETS does a treatment room have to have a minimum of?

Answer 9

4 (Four) SEPARATE outlets. AVOID the use of extension cords or multiple plugs as they can OVERHEAT and become a fire HAZARD

Question 10

IMPORTANT ✍🏼

Answer 10

It is IDEAL for each treatment room to have a sink but MANY spas/salons do NOT have those in the room

Question 11

What should you do if there is NO SINK in your treatment room? (Hint: Facial Services)

Answer 11

Bring a hot towel cabinet and 2 bowls of water so you DON’T leave the treatment room during a service

Question 12

What flooring is APPROPRIATE for a treatment room to have?

Answer 12

TILE, STONE, LINOLEUM, BAMBOO, or VINYL flooring. Rooms should NEVER have CARPETING or RUGS as they can harbor germs and dirt (unsanitary)

Question 13

What PROPER LIGHTING techniques should be used in the treatment room?

Answer 13

DIM lights help relax the client and set the mood/atmosphere for the service. Lighting should be able to be increased or decreased for skin analysis/product removal and adjusted for direction.

Question 14

Which TYPE of LIGHTING is the most EFFICIENT for a treatment room?

Answer 14

Uplighting. Creates a better aesthetic atmosphere

Question 15

A proper spa/salon environment should stimulate/engage your…

Answer 15

5 (FIVE) senses. EVERYTHING should be pleasing and welcoming for the senses from temperature to music. It will HEIGHTEN a client’s POSITIVE perception of the business.

Question 16

What are the TWO most IMPORTANT factors to consider BEFORE, DURING, and AFTER treatments for clients?

Answer 16

Client Safety and Following Proper Health Regulations

Question 17

List and describe the following items/equipment a treatment room should have (STANDARD before adding SPECIFIC service equip.)

Answer 17

1) Treatment Table: should come equipped to adjust height, remove head/footrests, and with electrical controls/outlets.
2) Operating Stool: NEEDS to be adjustable and ERGONOMICALLY correct so it is comfortable for the esthetician to PREVENT muscle fatigue and injury.
3) Step Stool: helps clients get on and off the treatment table safely
4) Trolley/Utility Cart: holds tools, supplies, and products
5) Magnifying Lamp/Light: provides good lighting and magnification to analyze a clients skin. Gives a clear view and protects estheticians from exposure to debris from procedures
6) Steamer: part of a STANDARD FACIAL procedure. AIDS in deep CLEANSING the skin before extraction/services. Should NOT be used for SENSITIVE or ROSACEA-prone skin
7) Electrical Machinery
8) Towel Warmers/Hot Cabi: helps keep warm, moist towels ready for skin care treatments/services.
9) Closed, Covered Trash Containers: prevents (cross) contamination, especially if disposing chemical waste material
10) Closed, Covered Laundry Hampers: prevents (cross) contaminaton
11) Sink/Basin of Water: ESSENTIAL for EVERY treatment room for services

Question 18

Which term is the study of adapting work conditions to suit the worker? (Hint: should be HEALTHY for the SPINE and other parts of the BODY)

Answer 18

Ergonomics

Question 19

IMPORTANT ✍🏼 ERGONOMIC TECHNIQUES

Answer 19

1) An estheticians feet should be FLAT on the floor and hands should be BELOW chest level
2) A good stool with back support is ESSENTIAL for esthetic work
3) The room setup should be COMFORTABLE for the esthetician to AVOID STRAIN on the hands, body, and back
4) NO part of your body should be TOUCHING the client EXCEPT your HANDS
5) Arrange the trolley/utility cart as CLOSE to the treatment table as possible. Do NOT OVERSTRETCH your back or arms
6) Be AWARE of the position of your BACK and make sure your posture is STRAIGHT
7) Stretching/loosening up the hands BEFORE and AFTER working is HELPFUL in maintaining the HEALTH and FLEXIBILITY of the wrists and hands
8) In between clients, STRETCH and take 12 DEEP BREATHS

Question 20

What is a ONE part of an esthetician’s SUCCESS in their business?

Answer 20

Being able to PROPERLY manage supplies and their INVENTORY. Having a clean, UNCLUTTERED, workspace with all items EASILY within reach during a service. If you have to stop a service to grab more supplies, your client will not be happy

Question 21

What is a term used to define a room, that is separate from the treatment room, for storing supplies/implements?

Answer 21

Dispensary (storage closet)

Question 22

What is a term that describes TOOLS used to perform services? (Hint: these tools can be SINGLE-use or MULTI-use)

Answer 22

Implements

Question 23

TRUE or FALSE: esthetician’s use TONGS or FORCEPS to retrieve clean items during procedures/services (ex. hot towels)

Answer 23

TRUE

Question 24

FUN FACT: the MAIN ingredient in performing services are…

Answer 24

products

Question 25

Which term describes a concept that many salons/spas have that are treatment areas within the reception or retail area, usually located within EYE-VIEW of the door? (Hint: intensive/extensive services are NOT performed in this area)

Answer 25

Facial Station (facial bar)

Question 26

What kind of treatments/services CAN be performed in a FACIAL STATION?

Answer 26

MINI-SHORTENED EYE TREATMENTS and FACIAL SHEET MASKS

Question 27

Before setting up a treatment room, what should you do BEFORE preparation?

Answer 27

Look at your booking schedule, put clean laundry away in the appropriate area, and review product consultation forms

Question 28

How long does it take to CLEAN UP AFTER a service/treatment?

Answer 28

10-15 minutes

Question 29

Where are SINGLE-USE items kept in?

Answer 29

CLEAN, COVERED, CLOSED containers, drawers, or cupboards to PREVENT contamination

Question 30

Where do you set out SINGLE-USE/MULTI-USE supplies for services/treatments?

Answer 30

Place supplies on a CLEAN TOWEL in the ORDER they will be USED

Question 31

What should be AVAILABLE inside of a DRESSING AREA for clients who need to disrobe?

Answer 31

Estheticians NEED to have a CHAIR for the client to sit on while changing. They also need a CLEAN ROBE or SPA WRAP either HANGING on a hook or FOLDED on a table for the client to change into

Question 32

IMPORTANT ✍🏼

Answer 32

Remember to explain to your client where to put their personal belongings and how to put on a robe/wrap as they may not know what to do. Do NOT assist in taking off their CLOTHES or JEWELRY

Question 33

What should you do AFTER completing the POST-CONSULATION with your client?

Answer 33

Write/record their client chart notes about the service and write up any retail sales purchased from the service. Afterwards, PREPARE the room for the next client or if it is your LAST client of the day so it will be CLEAN for the next day as it is your RESPONSIBILITY.

Question 34

Preventing contamination starts with…

Answer 34

…ALWAYS wearing GLOVES for ALL PROCEDURES and WASHING your HANDS BEFORE and AFTER. WASHING and DISINFECTING all multi-use IMPLEMENTS and CLEANING EQUIPMENT is VITAL to being sanitary. Make sure you use MARKED CLOSED and COVERED TRASH CONTAINERS and HAMPERS for SERVICES

Question 35

FUN FACT: It is easier to keep track of what you’re doing and remaining organized when you…

Answer 35

PRACTICE SETTING up, CLEANING, and RESETTING a ROOM