textbook pt 1

Question 1

how is the handbook entail

Answer 1

if the handbook was provided right when hired, there is an intent that employee conditions are bound by the handbook

Question 2

Negligent trainin

Answer 2

when an employer fails to train an employee who harms a third party

Question 3

Competency model

Answer 3

one diagram used to give a precise overview of the skill sets someone needs to do the job well

Question 4

Informal learning

Answer 4

day to day unplanned interactions between everyone

Question 5

Behaviour modelling

Answer 5

showing trainees the right way if doing something. Playing roles in a simulated situation after learning

Question 6

Electronic performance support system

Answer 6

computer-based job aids or sets of computerized tools to support

Question 7

Essential skills of workers can be measured with

Answer 7

Test of Workplace Essential Skills

Question 7

Transfer of training

Answer 7

the skills you acquire during training, being transfered into working