test 2 chapter 14 crowd behaviour/attraction & love Flashcards
what is an attribution?
judgements about causes of our own and other people’s behaviour and outcomes (explaining the causes of behaviour)
what is a situational (external) attribution?
aspects of situations causing behaviour
what is a personal (internal) attribution?
a person’s behaviour caused by their characteristics
what is a fundamental attribution error?
tendency for people to place an emphasis on internal characteristics for behaviour rather than situational
what is a self serving bias?
making more internal attributions for your successes and more situational attributions for failures
what is a self fulfilling prophecy?
expectations affect behaviour toward others, causing expected behaviours that confirm expectations
in terms of attributional biases in culture, what is individualistic cultures?
more personal attributions, more likely to engage in self serving bias
what is collectivist cultures?
more complex, holistic views of behavioural causes, less likely to engage in self serving bias - east asians
what are attitudes?
positive or negative evaluative reactions toward a stimulus - supported by personal beliefs and values
when do attitudes have a greater influence?
attitudes have greater influence when they are consistent with subjective norms
what are subjective norms?
the perception of what you think other people expect you to do
what is norm of reciprocity?
expectation that when others treat us well, we should respond in kind
what is door in the face technique?
persuader makes large request, expectation of refusal, persuader makes smaller request
what is the foot in the door technique?
persuader obtains compliance with a small request, later presents larger request
what is low balling?
persuader gets person to commit to some action, before action is performed persuader increases cost of action
festinger (1957) proposed that….
people are motivated to maintain consistency in their attitudes and behaviours
what is dissonant arousal?
when people are inconsistent -unpleasant physiological arousal, subjective feeling of psychological discomfort