Teamwork And Confict Flashcards
What are the characteristics of a good team
- understand roles
- understand one another
- synergy
- open minded to constructive criticism
- effectively communicates
- strong leader with a flexible leadership style
What are the stages of team development
- Forming
- Storming
- Norming
- Performing
- Adjourning
What happens during the Forming stage
- Roles are not clear
- test boundaries
- there’s uncertainty
- there’s lack of confidence
What happens during the Storming stage
- Friendships & cliques
- compete for positions
What happens during the Norming stage
- settle into roles
- communicate
- team support offered
What happens is the Performing stage
- Cooperation to achieve specific objectives
- Flexibility of roles
- help is offered for struggles
What happens during the adjourning stage
The team is terminated when the task is completed
Define Synergy
The combined value and performance of two parties which is greater than the sum of the separate individual parts
What is Team dynamics
The interaction between team members’ personalities, characteristics and each other’s working relationships
The Belbin theory
Thinkers
Task Oriented
People Oriented
Thinkers
Evaluator- looks & utilises opportunity
Plant - creative problem solving
Specialist- shares their valuable skill
Task Oriented
Completer- makes sure product is perfect
Implementer- converts ideas into practical actions
Shaper- challenges people
People Oriented
Team worker- avoid conflict
Coordinator- delegates & makes decisions
Give possible reasons for conflict
Lack/ poor communication
Lack of resources
Confusion
Diversity of cultures and values
Diversity of personalities & priorities
Functional conflict
- conflict situation is handled in a manner that has a positive outcome
