Marketing Flashcards

1
Q

What is Marketing

A

The managing process that identifies, anticipates and satisfies customer requirements for profitability

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2
Q

Product- Orientated approach to marketing

A

Focus on skills, knowledge & systems needed to produce a specific product

  • research done focuses on the characteristics of the product
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3
Q

Market- Orientated approach to Marketing

A
  • focus on satisfying needs & wants
  • do market research on an on-going basis in order to identify new trends
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4
Q

The marketing process

A

1.Market research & development
2. Promotion
3. Logistics/ distribution
4. Sales

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5
Q

What are the aims of the marketing function

A
  • increase market share by maintaining a competitive advantage
  • broadening the target market by developing new products/ improving the current ines
  • identifying new markets so business can grow
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6
Q

Market segmentation

A

Divides the overall market into different groups to focus the business resources on customers with similar characteristics

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7
Q

What does market segmentation look at

A
  • Income bracket
  • Lifestyle
  • geographical area
  • cultural grouping
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8
Q

What is the marketing mix and are its components

A

Element used to ensure products/ services are marketed effectively
- product
-place
- price
- promotion

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9
Q

Different types of products

A
  • Consumer goods
  • Consumer services
  • Producer goods
  • Producer services
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10
Q

What makes a product successful

A
  • satisfies needs & wants
  • design
  • cost
  • competitive advantage
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11
Q

Steps taken to develop a product

A
  1. Generate ideas
  2. Research/ filter the ideas
  3. Feasibility and viability studies
  4. Build prototype
  5. Market testing
  6. Product launch
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12
Q

Product life cycle

A

1.Development
2. Introduction
3. Growth
4. Maturity
5. Decline/ withdrawal

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13
Q

How can you extend the product life curve

A
  • Variation
  • New market
  • Development
  • Distribution channels
  • promotion
  • price
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14
Q

What is the importance of packaging

A

Protection of products
Makes product handling easier
Promotes product( appealing)
Reinforces brand image

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15
Q

Price

A
  • can indicate quality
  • must be able to recover costs
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16
Q

Pricing objectives

A
  • cover production costs
  • increase profit
  • competitive edge
  • increase business market share
17
Q

What are the different types of pricing strategies

A

Cost-plus pricing
Competitive pricing
Pentration pricing
Promotional pricing
Price skimming
Psychological pricing

18
Q

What should you consider when deciding in a distribution channel

A
  • Type of product
  • location of customers
  • Purchase timing
  • Competitors
19
Q

What is promition

A

Is about giving the customer information about the products

20
Q

Advertising steps

A
  1. Set objectives
  2. Advertising budget
  3. Design advertising campaign
  4. Media selection
  5. Evaluate success
21
Q

What are the types of promotion techniques

A
  • Price
  • Free samples
  • Competitions
  • Point of sale displays
22
Q

Personal sales

A

Used when there are variations of the product/ service

23
Q

What is an advantage of international marketing

A

Access to better quality material
Cheaper labour
Bigger market

24
Q

What is the disadvantage of International marketing

A

Greater competition

25
Q

Trade agreements

A

Increase trade
Gain access to goods not produced locally
Increase markets for manufacturers

26
Q

Export subsidies

A

Helps businesses keep prices low in order to compete in nationwide markets

27
Q

Import duties

A

Tax paid to SARS for imports
Supports local businesses

28
Q

Important quotas

A

Protect the sustainability and growth of our local economy
Restricts the volume of goods imported

29
Q

CPA

A
  • fair Ts and Cs
  • fair & honest dealings
  • privacy & choice
  • right to disclosure of information
30
Q

What is the CIPC

A

Companies Intellectual Property’s Commission

31
Q

Intellectual Property law

A

Protects person who holds IP rights
Ensures the correct people receive benefits such as financial gain & recognition.

32
Q

Collective marks

A

Help distinguish products by geographical origin

33
Q

Patents

A

Gives protection of sole rights to a product for a certain period of time

34
Q

Industrial design

A

Product’s aesthetic appeal

35
Q

Trademark

A

Symbol/ word legally registered to help a product from a competitor’s