Teamwork Flashcards

1
Q

What are the 3 main team working theories?

A

1 - Tuckman
2 - Meredith Belbin
3 - De Bono’s 6 hats

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2
Q

What is Tuckman’s teamwork theory?

A

Forming, storming, norming, performing, adjourning

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3
Q

Describe ‘forming’ part of theory

A

Forming –> Team acts as individuals and there is lack of clarity about team’s purpose and individual roles

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4
Q

Describe ‘storming’ part of theory

A

Conflict arises as people being to establish their place in team

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5
Q

Describe ‘norming’ part of theory

A

Level of consensus and agreement. Clarity about individual roles. Role of leader is important in managing this.

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6
Q

Describe ‘performing’ part of theory

A

Group has clear strategy and shared vision. Can operate autonomously and resolve issues positively

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7
Q

What are De Bono’s 6 hats?

A

Blue, white, red, green, yellow, black

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8
Q

What is the blue hat?

A

Process –> Thinking about thinking and planning for action

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9
Q

What is the white hat?

A

Facts –> Information known about the problem

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10
Q

What is the red hat?

A

Feelings –> How does everyone feel about the current problem

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11
Q

What is the green hat?

A

Creativity –> Ideas, possible solutions

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12
Q

What is the yellow hat?

A

Benefits –> Positives, why an idea is useful

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13
Q

What is the black hat?

A

Cautions –> Difficulties, weaknesses, dangers

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14
Q

What are Belbin’s 9 team roles?

A

Plant, shaper, resource investigator, specialist, implementer, teamworker, completer finisher, coordinator

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15
Q

What is purpose of resource investigator?

A

Uses their inquisitive nature to find ideas to bring back to the team.

Explores opportunities and develops contacts

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16
Q

What is purpose of teamworker?

A

Helps the team to gel, using their versatility to identify the work required and complete it on behalf of the team.

Listens and adverts friction

17
Q

What is purpose of coordinator?

A

Needed to focus on the team’s objectives, draw out team members and delegate work appropriately.

Clarifies goals and delegates effectively

18
Q

What is purpose of plant?

A

Tends to be highly creative and good at solving problems in unconventional ways.

Generates new ideas and solves difficult problems

19
Q

What is purpose of monitor evaluator?

A

Provides a logical eye, making impartial judgements where required and weighs up the team’s options in a dispassionate way.

Sees all options and judges accurately

20
Q

What is purpose of specialist?

A

Brings in-depth knowledge of a key area to the team.

Provides knowledge and skills in rare supply

21
Q

What is purpose of shaper?

A

Provides the necessary drive to ensure that the team keeps moving and does not lose focus or momentum.

Has the drive and courage to overcome obstacles

22
Q

What is purpose of implementer?

A

Needed to plan a workable strategy and carry it out as efficiently as possible.

Turns ideas into actions and organises work that needs to be done

23
Q

What is purpose of completer finisher?

A

Most effectively used at the end of tasks to polish and scrutinise the work for errors, subjecting it to the highest standards of quality control.

Searches out error, polishes and perfects

24
Q

What are the 5 components of emotional intelligence?

A
  1. Self-awareness
  2. Self-regulation
  3. Motivation
  4. Empathy
  5. Social skill
25
Q

What is purpose of De Bono’s model?

A

Allows a team to view a problem from a range of perspectives, so develops better critical thinking skills

26
Q

What are the 3 preconditions for teams?

A
  1. Equality in participation
  2. Respect for others
  3. Focus on a common goal
27
Q

How are these 3 preconditions for teams put into practice in medicine?

A

Equality –> hierarchies and status in NHS
Respect –> pride in specialism and other biases
Common goal –> personal and career goals alongside professional values

28
Q

What are the 3 types of problems in medicine that need teamwork?

A
  1. Critical (e.g. cardiac arrest) –> clarity of roles important
  2. Tame (e.g. complicated discharge) –> clarity of provision and procedure important
  3. Wicked (complex problem involving multiple professionals) –> Requires collaboration towards a common goal
29
Q

How many roles are there in Belbins teamwork theory?

A

9

30
Q

Who would be the logical one in Belbin’s roles?

A

Monitor evaluator

31
Q

Who would be the creative one in Belbin’s roles?

A

Plant

32
Q

Who would be the inquisitive one in Belbin’s roles?

A

Resource investigator

33
Q

Who would be the versatile one in Belbin’s roles?

A

Team worker