Feedback Flashcards
1
Q
What is the SARA response to feedback?
A
S - Shock
A - Anger
R - Resistance
A - Acceptance
2
Q
What is good feedback?
A
- Clarifies good performance
- Develops self assessment
- Contains high quality information
- Encourages dialogue
- Encourages positive motivation and self esteem
- Closes gap between actual and desired performance
- Helps shape teaching
3
Q
What should feedback be?
A
Non evaluative
Supportive
Timely
Specific
4
Q
What are the levels of feedback?
A
Task focused
Process focused
Self regulates focused
Person focused
5
Q
What is the SBARR communication tool?
A
S: Situation B: Background A: Assessment R: Recommendation R: Response
6
Q
What is the perfection myth?
A
If we try hard enough we will not make any errors
7
Q
What is the punishment myth?
A
If we punish people, they will make fewer errors
