*TB 97- Effective Communication

Question 1

Effective communication:

The message that we send to others is often 7 to 10% words we use, ___ to ___ percent the tone of our voice, and 50 to 60% body language

Answer 1

33 to 40%

Question 2

“Body buffer zone” is a personal space only certain people may enter without the other feeling uncomfortable or defensive.

• A social distance for acquaintances is between ___ feet and ___ feet
• Public distance for strangers is ___ feet and more.

Answer 2

• 4 to 12 ft

* 12 ft