Supervisor Guide to Employee Enhancement Flashcards
What is the Purpose of PEAP?
Help resolve personal problems that may adversely impact work performance, health, conduct, and well-being.
Who can use PEAP?
Employees and their family members
What times are peer counselors available?
24 hours a day
7 days a week
365 days a year
Are PEAP services confidential?
Yes
When are PEAP services not confidential?
When an employee is an immediate threat to self or others
Participant admits to the commission of any crime including illicit drug use
What services are offered for military members and their families?
Ease of stress incurred from military deployments
How can PEAP help a team after a critical incident?
Provide a critical incident debrief for entire team
Who oversees the Police Chaplain Program?
PEAP
What does the Police Chaplain Program offer?
comfort, advice, and spiritual support to employees affected by life issues work related or not
Where are the Police Chaplains located and how are the reached?
Every Area Command
PBX or PEAP office
How many free counseling visits are employees allowed through the Behavioral Health Care Options every calendar year?
3
What other resources are available through the Behavioral Health Care Options to Employees and Family members?
Child care,elder care, financial consultation, legal consultation, and a resource library
When should a supervisor make an immediate PEAP notification?
Employee is the victim of a person crime
Employee has been arrested for a crime
stressful incident during work shift
What does a team debrief with PEAP allow?
Allows the team to confidentially discuss the event to diffuse the stress
When is PEAP automatically notified through dispatch?
Critical incidents such as an OIS
Employee transported to hospital for on-duty injury
When should a supervisor make a call or send an email to PEAP for assistance?
Employee lost immediate family member to death
Employee or immediate family diagnosed with serious illness
Employee exhibits poor performance believe due to personal stressor
Immediate family member suffering from debilitating illness or Dementia
Issues with children, parents, or extended family potentially affecting job
Responded to or witnessed crime where employee has been effected by the event
Experience a life stressor where PEAP can help-Marital issues, gambling, drinking
Employee victim of a crime and has court they must attend
Who can call PEAP?
PEAP can be called for yourself, co-worker, Supervisor, or Subordinate
After a supervisor calls PEAP for an employee, what return response will they get?
None, PEAP will not update on status of employee or break confidentiality of an employee
Should an employee be excluded from activities once they are placed on leave?
No, Employees should be included on normal activities such as Lunch, Group outings, and texts to check on them. Employees on administrative leave can attend briefings and squad training if allowed by CIRT.
Should a supervisor ask when an employee will be back from leave?
NO, employees in most cases do not dictate return to duty.
What can a supervisor find out about an employee to create a connection?
What kind of family they have-Married,kids, single Who they are and Who they want to be Family or other support Training/Classes they have or want Current stressors outside of work
How often should supervisors “Check in” with their employees?
Meet face to face each month to gauge health and wellness
What should a connected supervisor recognize?
Changes in employee’s attitude, behavior, and/ work performance
What will a connected supervisor allow?
intervene on small issues before they become larger issues
Will talking about suicide influence another to act upon it?
No
T/F-A direct approach is best when asking about suicide.
True
Policy 10.233
When a supervisor becomes aware of an employee crisis incident or situation, what will they do first?
Evaluate the information and conduct a preliminary investigation
Policy 10.233
When it is determined that an employee is a potential risk of harm to self or others what will be done?
Place member on administrative leave
check box “active duty status may be detrimental in your current assignment”
Do not write Employee Crisis Intervention anywhere on the form
Bureau/area commander will be consulted before relief of duty
Contact PEAP
Complete form 278 and forward through chain of command
