Success and Scale Bring Broad Responsibility

Question 1

Tell me about a time you worked on a project that had impact beyond your immediate client/customer/organization. How did you approach the potential downstream impact of this work? When in the course of the project did you start thinking about this impact, and what efforts did you make to manage this impact? What were the risks?

Answer 1

supplying curbside letters/sunblock/slip leads/info for new owners to socialize their dogs ??

Question 2

Tell me about a time when you decided to change a decision because of unintended consequences for your customers. What was the impact to your customers? What tradeoffs did you have to make? How did your new solution better serve your customers?

Answer 2

Auto issuing

Question 3

Tell me a time when you thought carefully about social responsibility as a critical aspect of your decision making. Why was social responsibility important? How did it (i.e., considering social responsibility) have impact on the decision-making process?

Answer 3

NOMV - stress in veterinary field - focusing on the people more

Question 4

Tell me about a time when you considered everyone who was affected by your work, not just your direct customers or people within your organization.

Answer 4

Clients…push VDP more ? Better experience ? Believing in the product

Question 5

Describe a time when you had to balance growth or perceived progress with environmental or societal impacts. What were the environmental or societal impacts? What steps did you take to minimize any negative impacts?

Answer 5

Digital EDOs / curbside letter - Covid strain | sunblock, masks, hand sanitizer, lotion

Question 6

Tell me about a time where you realized a project you were working on would have unintended, and perhaps undesired, consequences in the future. Can you tell me about a time when you didn’t realize the unintended consequences

Answer 6

Hospitals “needing” the software without proper buy in