Bias For Action Flashcards

1
Q

Give me an example of a calculated risk that you have taken where speed was critical. What was the situation and how did you handle it? What steps did
you take to mitigate the risk? What was the outcome? Knowing what you know now, would you have done anything differently?

A

Student apply close to start date?

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2
Q

Tell me about a time when you worked against tight deadlines and didn’t have time to consider all options before making a decision. How much time did
you have? What approach did you take? What did you learn from the situation?

A
Student wanted to apply for a class start the following week - I had three days to get the students essay/transcript/sent thru the admissions committee/financial plan/schedule. 
Learned - maintaining strong connections with the other departments | persistence and being pleasant is key
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3
Q

Describe a situation where you made an important business decision without consulting your manager. What was the situation and how did it turn out?
Would you have done anything differently?

A

Director was out for an open house - faculty not showing up - delegating staff members to cover those rooms. Turned out better - fresh perspective

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4
Q

Tell me about a time when you had to gather information and respond immediately to a situation. What was the outcome? Would you have done anything differently?

A

A claim of a doctor (help from mark - don’t need it anymore)

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5
Q

Give me an example of when you had to make an important decision and had to decide between moving forward or gathering more information. What did you do? What was the outcome? What information is necessary for you to have before acting?

A

Student wanting to apply without parent

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6
Q

Tell me about a time when you saw an issue that would impact your team and took a proactive approach to solve it. What was the issue? What did you do
and what was the outcome? What did you learn from this situation?

A

PA worksheet

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7
Q

Tell me about a time when you felt your team was not moving to action quickly enough. What was the situation? What did you do? What was the outcome? Would you have done anything differently? (Manager)

A

Prospective zoom meeting

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8
Q

Tell me about a time when you were able to remove a serious roadblock/barrier preventing your team from making progress. What was the barrier? How were you able to remove it? What was the outcome? Knowing what you know now, would you have done anything differently? (Manager)

A

PA worksheet

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