Study Group - Leadership & Management Flashcards
What is leadership?
Skills needed & ability to influence others to enable successful programs by achieving set goals & objectives
What is transformational leadership?
- Leader works with teams to identify needed change
- Creates vision to guide change through inspiration
- Executes change with committed members of group
What is adaptive leadership?
Framework to prepare organizations/individuals to adjust and get ready for consequential changes in environment
What is the goal of adaptive leadership?
Help participants define thoughts/feelings about issue
- Aids in distinguishing what issues are most important
What timeframe does leadership & management focus on?
Leadership: Future
Management: Present
What is the role of an organizational leader?
- Setup administrative structures to allow goals to be realized
- Establish channels for communication
- Clear chain of command
Strategies to help HES identify stakeholders
- Brainstorm
- Collect categories & names from information in the community
- Consult with organization
- Advertise (if appropriate)
What should HES examine when considering potential partners?
- History
- Capabilities
- Resources
- Vision/Mission
- Needs for partnerships
How can HES ensure partnerships are successful?
- Determine needs, capacity, & resources of organization
- Raising awareness of policy requirements & regulations
- Ensure mutual interest & goals
- Develop alliances through positive relationships
What does UNDP stand for?
United Nations Development Programme
Wha are the dimensions of UNDP capacity assessment framework?
- Points of entry
- Core issues
- Functional & Technical Capacities
How can HES increase community & stakeholder involvement?
- Communication & feedback loops
- Community concerns addressed based on community values & expectations
- Understanding group dynamics
- Team building
How can feedback loops be used to improve program/project?
- Process evaluation
- Guide & inform actions of program
What are steps HES should follow for continually monitoring/evaluating partnerships?
- Develop evaluation plan
- Evaluate progress toward goal & objective achievement
- Record & track data based on established timeline
- Report results
- Determine levels of goals, objectives, & other achievements
- Use findings for program improvement
- Prepare evaluation reports
- Broadly share achievements for promoting partnerships
What are the first steps for monitoring relationships with stakeholders/partnerships?
- Establish clear mission statements & goals
- Agreed upon outcomes
What is included in evaluation of partnerships?
- Processes that maintain partnership infrastructure & function
- Programs or activities that accomplish targeted activities of partnership goals
- Changes in health status of community
What does PARTNER stand for?
Program to Analyze, Record, Track Networks to Enhance Relationships
How can PARTNER be used by HES?
- Collect data
- Monitor extent partnerships are engaged, resources are effectively/efficiently used, & benefits are being attained
How does Community Engagement Continuum tool guide/monitor partnerships?
- Outreach
- Consultation
- Involvement
- Collaboration
- Shared leadership
What skills/abilities should HES have in order to provide proper training to address health issues affecting communities?
Analyze, prioritize, deliver, & evaluate training
What are 4 aspects of training HES should consider when selecting individuals to deliver the program?
- Characteristics
- Participants should be considered future intervention deliverers
- Skills that match needs for program delivery
- Those implementing program should know intended audience
Roles/Functions of entry level HES
- Building, leading, & sustaining teams or work groups within/among organizations
- Facilitating & supporting others with their roles
Roles/Functions of Advanced level HES
- Developing job descriptions
- Selecting staff for program or organizational roles/functions
- Forming teams
- Guiding leaders
- Facilitating & Supporting others with their roles
What skills may be required for HES in various work settings?
- Completing funding searches
- Writing/Submitting for grants
- Budgeting
- Managing resources
What does it require to effectively manage human resources?
- Familiarity of leadership with diverse work styles
- Respecting talents of group members
- Incorporating strengths of team members
Participatory Evaluator
- Evaluators work closely with decision makers & other groups throughout evaluation process
- Responsible for engaging & guiding decision makers through evaluation process
- Interest group members are directly involved in defining program’s theory & production of evaluation knowledge
Objective Evaluator
- Evaluator takes neutral position
- Consciously avoids bias by decision makers’ views
- Applies scientific research methods to produce objective evaluation
- May miss important aspects of program implementation & performance
Advocacy Evaluator
- Evaluator identifies commitment to a set of values in evaluation
- Cannot be neutral
Coaching Evaluator
- Offers help, advice, & guidance while promoting community ownership of empowerment evaluation
- Community members take on leadership roles in planning, implementing, & evaluating program
- Community members conduct evaluation
What does career training help with/improve?
- Performance of staff members & volunteers
- Provides information on changes within organization and/or changes in management
- Helps to provide solutions to problems in organization
- Helps to prepare employee for promotion within organization
How do employee appraisals aid in leadership?
- Provide information to help with administrative decisions, performance information, & skills of employees and supervisors
- Provides ability of management to change employee’s performances
What does performance evaluation entail?
- Performance of individual staff member or volunteer (self-evaluation & external evaluation)
- Efficiency of program
- Effectiveness of program
What information does performance evaluations help provide?
- Identification of strengths & weaknesses
- Improved accountability for resource utilization
- Improving morale
Elements for Development (Training Plan)
- Identify training needs
- Determine objectives
- Content to meet objectives
- Participants
- Training schedule
- Obtain facility
- Training instructors
- Prepare audiovisual aids
- Coordination & evaluation plans
Elements of Implementation (Training Plan)
- Explanation of administrative details
- Means training will be promoted
- Recruitment of target audience
- Description of training objectives
- Mechanism for evaluation
Teaching Strategies (Training Plans)
- Use lectures & case studies
- Discussion & demonstration
- Peer groups
- Multimedia & simulations
Levels of Training Evaluation
- Reaction - feelings of participants through surveys & feedback
- Learning - Extent attitude change, knowledge gained, or increase in skills via pre/post survey
- Behavior - use of job skills (assessed via interviews & observations)
- Results - organizational effects assessed via document review for successful indicators
How can HES assess whether to continue partnerships?
- There is a mutual benefit
- Outreach improvement
- Decreased duplication of services
- Broadened support base
- Improved credibility
- Increased appeal to those funding program
What is constituency engagement?
- Shared leadership determining health improvement actions
- Gain shared ownership in achieving shared health objectives
- Bidirectional communication among partners
Why is a systems approach important for health education?
- Breaks down & analyzes parts of project/program
- Aids in facilitating development & implementation of new programs
What is involved in a strategic plan?
- Setting long term goals
- Identifying tasks to
reach/achieve set goals - References all aspects of program
- Consideration of potential obstacles & how to overcome them
Steps of Strategic Process
- Organize planning committee
- Set basic organizational goals
- Identify stakeholders & how best to advance their interests
- Perform comprehensive resource inventory
- Set priorities for administrative action
- Plan strategies for addressing core needs of program
- Confer with stakeholders regarding suitability of plan
- Set timeline for accomplishment of tasks, objectives, & goals
- Implement program
- Make any necessary changes to program plan
What does conflict resolution identify & focus on?
Identifies similarities & differences that exist between individuals/organizations
Focuses on reducing differences to accomplish goals & objectives
What are the elements of conflict resolution?
- Create atmosphere for goal accomplishment
- Clarify perceptions of those involved
- Focus on needs of individuals/organizations as separate entities
- Focus on needs of those involved collectively
- Enforce culture of shared governance
- Work toward future orientation
- Create opinions
- Develop goals, objectives, & activities
- Make sure all involved benefit
What elements need to be addressed when preparing a budget?
- Way organization views program
- Ways recent budget & program have been utilized
- Current analysis of outcomes of program
- Information & input from personnel
- Possible future budget changes that may be necessary
How can HES ensure expenses are being tracked?
- Provide budget report (monthly, quarterly, annually)
- Cost analysis
- Cost-effective analysis
What aspects need to be included in a grant proposal to receive fiscal resources for program?
- Title page
- Abstract/executive summary
- Table of contents
- Introduction
- Background
- Proposed program description
- Resources
- References
- Personnel
- Budget
What evidence could HES provide to assist in justifying need for program?
- Population data
- Accreditation reports
- Claims refusal data
- LOS/census data
- Infection/Sentinel event rates
- Needs assessment results
- Staffing shortages
- Public health problems/trends
