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CHES > Study Group - Leadership & Management > Flashcards

Study Group - Leadership & Management Flashcards

1
Q

What is leadership?

A

Skills needed & ability to influence others to enable successful programs by achieving set goals & objectives

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2
Q

What is transformational leadership?

A
  • Leader works with teams to identify needed change
  • Creates vision to guide change through inspiration
  • Executes change with committed members of group
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3
Q

What is adaptive leadership?

A

Framework to prepare organizations/individuals to adjust and get ready for consequential changes in environment

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4
Q

What is the goal of adaptive leadership?

A

Help participants define thoughts/feelings about issue

  • Aids in distinguishing what issues are most important
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5
Q

What timeframe does leadership & management focus on?

A

Leadership: Future

Management: Present

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6
Q

What is the role of an organizational leader?

A
  • Setup administrative structures to allow goals to be realized
  • Establish channels for communication
  • Clear chain of command
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7
Q

Strategies to help HES identify stakeholders

A
  1. Brainstorm
  2. Collect categories & names from information in the community
  3. Consult with organization
  4. Advertise (if appropriate)
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8
Q

What should HES examine when considering potential partners?

A
  • History
  • Capabilities
  • Resources
  • Vision/Mission
  • Needs for partnerships
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9
Q

How can HES ensure partnerships are successful?

A
  • Determine needs, capacity, & resources of organization
  • Raising awareness of policy requirements & regulations
  • Ensure mutual interest & goals
  • Develop alliances through positive relationships
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10
Q

What does UNDP stand for?

A

United Nations Development Programme

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11
Q

Wha are the dimensions of UNDP capacity assessment framework?

A
  1. Points of entry
  2. Core issues
  3. Functional & Technical Capacities
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12
Q

How can HES increase community & stakeholder involvement?

A
  • Communication & feedback loops
  • Community concerns addressed based on community values & expectations
  • Understanding group dynamics
  • Team building
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13
Q

How can feedback loops be used to improve program/project?

A
  • Process evaluation
  • Guide & inform actions of program
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14
Q

What are steps HES should follow for continually monitoring/evaluating partnerships?

A
  1. Develop evaluation plan
  2. Evaluate progress toward goal & objective achievement
  3. Record & track data based on established timeline
  4. Report results
  5. Determine levels of goals, objectives, & other achievements
  6. Use findings for program improvement
  7. Prepare evaluation reports
  8. Broadly share achievements for promoting partnerships
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15
Q

What are the first steps for monitoring relationships with stakeholders/partnerships?

A
  • Establish clear mission statements & goals
  • Agreed upon outcomes
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16
Q

What is included in evaluation of partnerships?

A
  • Processes that maintain partnership infrastructure & function
  • Programs or activities that accomplish targeted activities of partnership goals
  • Changes in health status of community
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17
Q

What does PARTNER stand for?

A

Program to Analyze, Record, Track Networks to Enhance Relationships

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18
Q

How can PARTNER be used by HES?

A
  • Collect data
  • Monitor extent partnerships are engaged, resources are effectively/efficiently used, & benefits are being attained
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19
Q

How does Community Engagement Continuum tool guide/monitor partnerships?

A
  • Outreach
  • Consultation
  • Involvement
  • Collaboration
  • Shared leadership
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20
Q

What skills/abilities should HES have in order to provide proper training to address health issues affecting communities?

A

Analyze, prioritize, deliver, & evaluate training

21
Q

What are 4 aspects of training HES should consider when selecting individuals to deliver the program?

A
  1. Characteristics
  2. Participants should be considered future intervention deliverers
  3. Skills that match needs for program delivery
  4. Those implementing program should know intended audience
22
Q

Roles/Functions of entry level HES

A
  • Building, leading, & sustaining teams or work groups within/among organizations
  • Facilitating & supporting others with their roles
23
Q

Roles/Functions of Advanced level HES

A
  • Developing job descriptions
  • Selecting staff for program or organizational roles/functions
  • Forming teams
  • Guiding leaders
  • Facilitating & Supporting others with their roles
24
Q

What skills may be required for HES in various work settings?

A
  • Completing funding searches
  • Writing/Submitting for grants
  • Budgeting
  • Managing resources
25
Q

What does it require to effectively manage human resources?

A
  • Familiarity of leadership with diverse work styles
  • Respecting talents of group members
  • Incorporating strengths of team members
26
Q

Participatory Evaluator

A
  • Evaluators work closely with decision makers & other groups throughout evaluation process
  • Responsible for engaging & guiding decision makers through evaluation process
  • Interest group members are directly involved in defining program’s theory & production of evaluation knowledge
27
Q

Objective Evaluator

A
  • Evaluator takes neutral position
  • Consciously avoids bias by decision makers’ views
  • Applies scientific research methods to produce objective evaluation
  • May miss important aspects of program implementation & performance
28
Q

Advocacy Evaluator

A
  • Evaluator identifies commitment to a set of values in evaluation
  • Cannot be neutral
29
Q

Coaching Evaluator

A
  • Offers help, advice, & guidance while promoting community ownership of empowerment evaluation
  • Community members take on leadership roles in planning, implementing, & evaluating program
  • Community members conduct evaluation
30
Q

What does career training help with/improve?

A
  • Performance of staff members & volunteers
  • Provides information on changes within organization and/or changes in management
  • Helps to provide solutions to problems in organization
  • Helps to prepare employee for promotion within organization
31
Q

How do employee appraisals aid in leadership?

A
  • Provide information to help with administrative decisions, performance information, & skills of employees and supervisors
  • Provides ability of management to change employee’s performances
32
Q

What does performance evaluation entail?

A
  • Performance of individual staff member or volunteer (self-evaluation & external evaluation)
  • Efficiency of program
  • Effectiveness of program
33
Q

What information does performance evaluations help provide?

A
  • Identification of strengths & weaknesses
  • Improved accountability for resource utilization
  • Improving morale
34
Q

Elements for Development (Training Plan)

A
  1. Identify training needs
  2. Determine objectives
  3. Content to meet objectives
  4. Participants
  5. Training schedule
  6. Obtain facility
  7. Training instructors
  8. Prepare audiovisual aids
  9. Coordination & evaluation plans
35
Q

Elements of Implementation (Training Plan)

A
  1. Explanation of administrative details
  2. Means training will be promoted
  3. Recruitment of target audience
  4. Description of training objectives
  5. Mechanism for evaluation
36
Q

Teaching Strategies (Training Plans)

A
  1. Use lectures & case studies
  2. Discussion & demonstration
  3. Peer groups
  4. Multimedia & simulations
37
Q

Levels of Training Evaluation

A
  1. Reaction - feelings of participants through surveys & feedback
  2. Learning - Extent attitude change, knowledge gained, or increase in skills via pre/post survey
  3. Behavior - use of job skills (assessed via interviews & observations)
  4. Results - organizational effects assessed via document review for successful indicators
38
Q

How can HES assess whether to continue partnerships?

A
  • There is a mutual benefit
  • Outreach improvement
  • Decreased duplication of services
  • Broadened support base
  • Improved credibility
  • Increased appeal to those funding program
39
Q

What is constituency engagement?

A
  • Shared leadership determining health improvement actions
  • Gain shared ownership in achieving shared health objectives
  • Bidirectional communication among partners
40
Q

Why is a systems approach important for health education?

A
  • Breaks down & analyzes parts of project/program
  • Aids in facilitating development & implementation of new programs
41
Q

What is involved in a strategic plan?

A
  • Setting long term goals
  • Identifying tasks to
    reach/achieve set goals
  • References all aspects of program
  • Consideration of potential obstacles & how to overcome them
42
Q

Steps of Strategic Process

A
  1. Organize planning committee
  2. Set basic organizational goals
  3. Identify stakeholders & how best to advance their interests
  4. Perform comprehensive resource inventory
  5. Set priorities for administrative action
  6. Plan strategies for addressing core needs of program
  7. Confer with stakeholders regarding suitability of plan
  8. Set timeline for accomplishment of tasks, objectives, & goals
  9. Implement program
  10. Make any necessary changes to program plan
43
Q

What does conflict resolution identify & focus on?

A

Identifies similarities & differences that exist between individuals/organizations

Focuses on reducing differences to accomplish goals & objectives

44
Q

What are the elements of conflict resolution?

A
  • Create atmosphere for goal accomplishment
  • Clarify perceptions of those involved
  • Focus on needs of individuals/organizations as separate entities
  • Focus on needs of those involved collectively
  • Enforce culture of shared governance
  • Work toward future orientation
  • Create opinions
  • Develop goals, objectives, & activities
  • Make sure all involved benefit
45
Q

What elements need to be addressed when preparing a budget?

A
  • Way organization views program
  • Ways recent budget & program have been utilized
  • Current analysis of outcomes of program
  • Information & input from personnel
  • Possible future budget changes that may be necessary
46
Q

How can HES ensure expenses are being tracked?

A
  • Provide budget report (monthly, quarterly, annually)
  • Cost analysis
  • Cost-effective analysis
47
Q

What aspects need to be included in a grant proposal to receive fiscal resources for program?

A
  1. Title page
  2. Abstract/executive summary
  3. Table of contents
  4. Introduction
  5. Background
  6. Proposed program description
  7. Resources
  8. References
  9. Personnel
  10. Budget
48
Q

What evidence could HES provide to assist in justifying need for program?

A
  • Population data
  • Accreditation reports
  • Claims refusal data
  • LOS/census data
  • Infection/Sentinel event rates
  • Needs assessment results
  • Staffing shortages
  • Public health problems/trends

CHES (18 decks)

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