AOR 7 Leadership & Management Flashcards
Coalitions
groups of individuals in an alliance from within the community & comprised of individuals who agree to work together toward a common goal
Goal
broad statements of intent that provide directions related to where the organizations or programs efforts should be directed
What do ecological approaches involve?
various dimensions (e.g. physical, social, cultural) to affect behavior change
What are the 5 levels of the ecological model?
- Intrapersonal (individual)
- Interpersonal (group)
- institutional
- Community
- Public Policy
What does leadership include?
- activity of guiding a group of people or an organization by establishing a clear vision
- sharing that vision with others so that they will follow willingly
- providing information, knowledge, & methods to realize that vision
- coordinating & balancing conflicting interests of all stakeholders
Leadership Development
expansion of a person’s capacity to be effective in leadership roles and processes such as communication, ability to motivate others, & management
Management- Leadership Continuum
range of styles and actions used by managers & leaders
Mission Statement
Concrete, outcome-oriented statements that provide information about the overarching goals of an organization in a broad context
Negotiation
utilization of third party to aid people in conflict resolution
Organizational Development (OD)
term that encompasses strategies and interventions that are focused on building capacities and well-being within groups & organizations to achieve maximum effectiveness and efficiency
What does organizational development include?
- team building
- organizational deign
- fostering strong and ethical organizational cultures
- intergroup relations
- group problem solving
- managing organizational change
Strategic Planning
organizational management activity that is used to set priorities, focus energy and resources, strengthen operations, ensure that employees & other stakeholders are working toward common goals, establish agreement around intended outcomes/results, & assess and adjust organization’s direction in response to a changing environment
Teamwork
cooperative or coordinated effort on the part of a group of persons acting together in the interests of a common cause
How can HES gain and maintain program support?
- Identify partners who are knowledgeable and committed to the effort
- forming viable coalitions
- working with the community to identify and/or validate issues that are important to the community members
- establishing clear relationships between program’s goals and assets, capacities, & values of the community
What approach is the most effective for managing relationships with partners and other stakeholders?
Ecological Systems Approach
What types of partnerships are necessary for HES to be competent in creating, sustaining, monitoring, & managing partnerships, coalitions, & collaborations?
- Multilevel
- Multisectorial
- Multidisciplinary
Difference between audience and participants
PARTICIPANTS - receive the intervention OR participate in the program
AUDIENCE - includes individuals who are part of the at-risk population
How can stakeholders provide insights into the work of partnerships?
- Having expertise in health topics and/or the priority population
- Being gatekeepers in for specific communities
- Having previous experience working with the community
Decision makers in the community are able to provide what type of support to the program planning process?
Financial, organizational, and/or administrative support
Strategies to find stakeholders
BRAINSTORM - discuss each suggestion, identifying each as primary, secondary, and/or key stakeholders
COLLECT CATEGORIES & NAMES FROM INFORMANTS IN THE COMMUNITY - especially include those who are members of a population within geographic area of concern
CONSULT WITH ORGANIZATIONS - focus on those who are or have been involved in similar efforts or whose members have worked with the population
ADVERTISE (if appropriate)
What should assessment of potential partners include?
Examination of potential partner’s history, capabilities, resources, & vision/mission needs
What are the 3 dimensions of the United Nations Development Programme (UNDP) Assessment Framwork?
- POINT OF ENTRY
- CORE ISSUES
- FUNCTIONAL & TECHINICAL CAPACITIES
What levels are UNDP framework tailored to?
Enabling environment & organizational levels
what are UNDP 4 capacity issues?
- Institutional arrangements
- Leadership
- Knowledge
- Accountability
Why are functional capacities necessary, according to UNDP?
Creating & managing policies, legislations, strategies, program
What are the functional capacities (UNDP)?
- Engage stakeholders
- Assess a situation & define a vision and mandate
- Formulate policies & strategies
- Budget, manage, & implement
- Evaluate
An important indicator of capacity is ______________
Influence
What are factors that can contribute to success of partnerships?
- determining needs, capacity, & resources of organizations as early as possible
- raising awareness of policy requirements & regulations that are critical to mutual interests and goals of the potential partners
- developing alliances through positive relationships with constituency groups
what are critical for HES to establish with viable working relationships with stakeholders?
- Develop trust and credibility
- Arrange meting with leaders from various organizations who have the ability to make decisions
- Have the leaders identify where coordination is required or beneficial and where various resources will be utilized
- Identify common interests
- Develop memorandums of agreement or understanding (MOUs) after trust and other issues have been resolved
Guidelines for public health leaders working at community level
- Build trust
- Form coalitions
- Develop partnerships
- Teach community groups about core public health functions
- Do community building with partners
- See community as a system
- Encourage coalitions or partnerships to continue after pubic health crisis has been resolved
- Use media to promote best practices in public health
- Push prevention agenda
- Understand connections between public health at global level & public health at local community level and their connection
______________ through _____________ are important to the viability of an organization in which cooperation is valued.
Constituency relations; bidirectional communication
Feedback loop with external and internal stakeholders
Intentions, ideas, and information can be exchanged (successful programing)
** information can be used as part of process evaluation to guide and inform actions of program, project, or organization
Just like during program planning, a plan should be in place to evaluate __________ before activities begin. What should be determined when creating this plan?
partnership or collaboration activities
determine what will be measured, when measurements will occur, & who will do the measurements
Guide for evaluating partnerships and collaborations
- Develop evaluation plan
- Evaluate progress toward goal & objective achievement
- Record and track data based on established timeline
- Report results
- Determine levels of goal, objective, and other achievements
- Use the findings for program improvement
- Prepare evaluation reports
- Broadly share achievements as mechanism for partnership promotion
What should be the first steps for monitoring relationships with internal and external stakeholders?
Establishing clear mission statements, goals, & agreed-upon outcomes
How does Program to Analyze, Record, and Track Networks to Enhance Relationships (PARTNER) tool measure and monitor relationships between organizations?
- Collect data & monitor extent to which partnerships are engaged
- Resources are effectively/efficiently used
- Benefits are being attained
How does the Community Engagement Continuum guide and monitor the evaluation of relationships among partners & other stakeholders?
Outreach, consultation, involvement, collaboration, & shared leadership
What is included in partnership evaluation?
- Processes that maintain partnership infrastructure & function
- Programs or activities that accomplish targeted activities of partnership’s goals
- Changes in health status or the community
Why are feedback loops important for HES?
So adjustments can be made when needed to improve the program
What skills and abilities should HES have to prepare others to provide health education & promotion?
Analyze, prioritize, deliver and evaluate training provided to interested groups
- Training experiences can be used to address health issues
Culturally & linguistically competent HES ___________________.
- Value diversity
- Develop capacity for self-assessment
- Raise awareness of dynamics inherent when cultures interact
- Use organizational processes to institutionalize cultural knowledge
- Strive to develop individual & organizational adaptations to diversity
What kind of language should HES use?
Plain language in audience’s primary language to ensure information is understandable the first time they hear or read it
What is plain language?
writing that is clear, concise, well-organized, and follows other best practices appropriate to the subject or field and intended audience
What should be considered when delivering interventions?
Literacy level, preferred language, & preferred media sources
Using design techniques for low-literacy audiences when they are not offered in other languages ____________.
Improves reception of instruction, including oral delivery
What does recruiting individuals who successfully fill positions within organizations consist of?
3 phases: Process of planning, implementation, & evaluation
What are 3 aspects of training that HES should think about when selecting individuals to deliver progam?
- who will conduct the training
- participants for training sessions should be considered future intervention deliverers
- select individuals with skills that match those needed for program delivery and know intended audience
What are entry-level HES responsible for?
- building, leading, & sustaining teams within and/or among organizations
- facilitating & supporting work of people (internal/external) to their direct line of operations
What are advanced-level HES responsible for?
- developing job descriptions
- selecting staff for program or organizational roles & functions
- forming teams
- guiding other leaders
- facilitating & supporting work of people (internal/external) to their direct line of operations
What does effectively managing human resources require?
- familiarity with participatory forms of leadership with diverse working styles
- respecting talents of group members
- incorporating strengths of team members to achieve organizational & programmatic mission
What skills are required by HES regardless of setting they work in?
- Completing funding searches
- Writing & submitting grants
- Budgeting
- Managing resources
Fallon & Zgodzinski definition of leadership
Skills needed to incorporate local rules & policies to allow an organization to be successful in a particular setting
Johnson & Breckon definition of leadership
leaders aim to achieve goals and objectives by influencing people in the organization
- in terms of influence
Healy & Lesneski definition of Leadership
Ability of an individual to influence others to accomplish a predetermined goal
How do HES ensure programs are administered effectively and efficiently?
- Design strategies
- Lead projects
- Make decisions
- Communicate program inputs and outcomes
