Stress and well-being Flashcards
Stress definition
dynamic condition in which an individual is confronted with an opportunity, constraint, or demand related to what he or she desires and for which the outcome is perceived to be both uncertain and important
List causes for stress
financial worries, work, family responsibilities and health concern
challenge stressor
associated with workload, pressure to complete task and time urgency (can be positive)
only good in supportive organizations
hinderance stressor
keep you from reaching your goal (negative)
Structural approach to stress
-features that lead to negative emotional state
psychological aspects : demand, control and support
tangible view
Transactional approach to stress
- individuals reaction, response and transaction with the work environment
- workers perception of the success of their attempts to respond to demands
- see demand and look at resources
- psychological mechanism
Resource based approach to stress
- identify, protect and develop resources, instrumental in determining the amount of stress is experienced
- Resources : personal characteristics and environmental conditions
- conditions, personal resources, energies
JD-R model and well-being : demands
demands : mental, emotional, physical
trigger process of burnout especially the once obstruct effective performance or prevent to learn something
( hinderence demands)
challenging demands provide opportunities to succeed, learn and grow
JD-R model and well-being : resources
support, outcome, feedback
can activate motivational processes -> help achieve work goals and have positive impact on employee attitudes and competencies
can lead to high level of job engagement
Well-being and work engagement : Vigour
high energy and mental strength to exert high degree of effort and even to do these things in face of difficulties
Well-being and work engagement : Dedication
believing your effort ‘ means something’; feeling inspired, enthusiastic, and welcome new challenges
Well-being and work engagement : Absorption
being into the work ( having a flow); attachment to task at the exclusion of more mundane concurrent events
Burnout
state of emotional, physical and mental exhaustion caused by excessive and prolonged stress
- emotional exhaustion, depersonalization, low personal accomplishment
Work life balance/ work life conflict
balance : integrating personal and work life
conflict : negative impact; lower performance, mental/physical health issues and lower life quality
What affects stress and well-being at work
environmental-, organizational-, personal factors and cultural differences
Environmental factors
- environmental uncertainty influences stress level
- political uncertainties
- new innovations
Organizational factors : task demands
- persons job : job design ( autonomy, task variety)
working conditions; physical work layout
Organizational factors : role demands
- function of you in an organization
- create expectations that are hard to meet
- expected to do more in same time ( role overload)
- role ambiguity unclear expectations
Organizational factors : interpersonal demands
-created by other employees
-lack of support; poor relations
negative coworker and supervisor behavior
Personal factors
family issues, inherent personality characteristics etc
Individual differences : perception, job experience, social support, personality
Cultural differences
- job conditions which cause stress are different
- however, stress is equally bad
physiological symptoms
job stress -> poor health
changes in metabolism, breathing rates, bloodpressure, headaches, heartattacks
psychological symptoms
- job dissatisfaction
- lack of clarity : increase stress
- the less control people have over the pace of their work, the greater the stress and dissatisfaction
behavioral symptoms
reduction of productivity absence and turnover changes in eating habits increased smoking or alcohol consumption rapid speech fidgeting sleep disorders
