general Flashcards
conceptual skills
mental ability to analyze and diagnose complex situations
systematic study
- looking at relationships, cause and effects
- predicting behavior based on science
Bid data
- developed algorithms
- better knowing customers needs
- predict trends
Disciplines contributing to OB
Psychology, social psychology, sociology, anthropology
Contigency variable
moderate the relationship between two or more variables
Challenges and Opportunities
Economic pressure, Globalization, workforce demographics, workforce diversity, customer service, people skill, networked organizations, social media, employee well being at work, positive work environment, ethical behavior
OB Model
Inputs : lead to process ( personality, group structure,…)
Processes : engaging in actions as a result of inputs, lead to certain outcomes
Outcomes : variable you want to explain or predict, are affected by other variables