Emotions and moods Flashcards
Emotions
- caused by a specific event
- very brief in duration
- specific and numerous in nature
- action-oriented in nature
Moods
- cause is often general and unclear
- last longer
- cognitive in nature
Affect ( broad range of feelings) and culture
- in general : positive moods are more common
- individuals experience of emotions appears to be culturally shaped
Emotional Intelligence
- perceive emotions in the self and others
- understand the meaning of these emotions
- regulate ones emotions accordingly
(conscientiousness, cognitive ability, emotional stability)
Emotions and ethics
Emotions, ethics and groups -issues
- allows to justify emotional reactions as ‘ethical’
- judging outgroup members more harshly
- glorify ingroup members
What affects our emotions ?
Personality, time of day/day of week, weather ( illusory correlation), stress, social activity, sleep, exercise, age, gender
Affective Events Theory ( AET)
employees react emotionally to things that happen to them at work and this influences job performance and satisfaction
Emotion regulation
-identifying and modifying emotions you feel
Emotional labor
An employees expression of organizationally desired emotions during interpersonal transactions at work
- felt emotions ( actual emotions)
- displayed emotions ( required/appropriate emotions): surface acting and deep acting
Emotional dissonance
inconsistencies between the emotions people feel and the emotions they project
long term : burnout, declines in job performance, lower
job satisfaction
Emotional suppression
- facilitates practical thinking in the short term
- only helpful when in an strongly negative event
Cognitive reappraisal
- reframing our outlook on an emotional situation
- considered as the most effective
Social sharing
‘venting’ - open expression of emotion
can help to regulate emotions
Mindfulness
receptively paying attention to and being aware of the present moment, events, and experiences
Creativity
positive mood increases flexibility, oppeness and creativity
