Stakeholder Mgmt Flashcards
Stakeholder mgmt
Focuses on identifying the relevant stakeholders, creating a plan, executing that plan and monitoring and controlling
The creation and maintenance of relationships with the aim to satisfy needs
Stakeholder mgmt processes
Initiating - identify stakeholders Planning - plan stakeholder mgmt Executing - manage stakeholder mgmt Monitoring & controlling - monitor stakeholder engagement Closing - none
Identify stakeholders outputs
Stakeholder register
Plan stakeholder engagement outputs
Stakeholder engagement plan
Manage stakeholder engagement outputs
Issue log
Monitor stakeholder engagement outputs
Fooled ya, none
Identify stakeholders
Process that focuses on creating the stakeholder register to list all of the stakeholders and describe their involvement in the project
Anyone with an interest in the project, positive or negative
Identify stakeholders data representation
Stakeholder analysis grid, direction of influence
Stakeholder register
List, describes and classifies stakeholders
1) stakeholder identification - name, title, role
2) assessment - what their needs are and when those needs are expected to arise in the life of the project
3) stakeholder classification - logical grouping
Plan stakeholder engagement
How the team will relate to the stakeholders and what stakeholder involvement will be in all aspects of the project
Stakeholder engagement assessment matrix
Unaware, resistant, neutral, supporting, leading
Current to desired
Stakeholder engagement plan
How the team will engage the stakeholders and how it will manage expectations and deal with issues, also how communication will be conducted
Manage stakeholder engagement
Revolves around using change and the issue logs to help ensure that the right stakeholders are involved at the right level in the right way
May the most significant ingredient in project success - were they happy with the way it was conducted? How they were involved? Etc.
Monitor stakeholder engagement
How the plan of engaging and involving stakeholders lines up with the results