Resource Mgmt

Question 1

Resource mgmt

Answer 1

Define and carefully manage the physical resources on the project

Define a role for everyone on the project and define the responsibilities for each of these roles

Question 2

Emotional intelligence

Answer 2

Project managers should be able to identify, asses, and manage their personal emotions as well as the emotions of stakeholders

Question 3

Resource mgmt processes

Answer 3

Initiating - none
Planning - plan resource mgmt, estimate activity resources
Executing - acquire resources, develop team, manage team
Monitoring and controlling - control resources
Closing - none

Question 4

Plan resource mgmt outputs

Answer 4

Resource mgmt plan, team charter

Question 5

Estimate activity resources output

Answer 5

Resource requirements, resource breakdown structure

Question 6

Acquire resources outputs

Answer 6

Physical resource assignments, project team assignments, resource calendars

Question 7

Develop team output

Answer 7

Team performance asssesment

Question 8

Manage team output

Answer 8

Change requests

Question 9

Control resources output

Answer 9

Work performance information

Question 10

Plan resource mgmt

Answer 10

Defines the roles and responsibilities and creating the resource mgmt plan lays out how you will staff, manage, team-build, asses and improve team

Question 11

Plan resource mgmt tools

Answer 11

Data representation - hierarchical charts ,responsibility matrix (RACI), text-oriented formats (text detailing responsibilities)

Question 12

Resource mgmt plan

Answer 12

Identification of resources, plan for acquiring and staffing roles and responsibilities
Resources = physical and people
Resource histogram - resource usage for a time
Includes timeline, release plan, training needs, rewards, safety, compliance needs

Question 13

Team charter

Answer 13

Specifies how the team will interact, communicate, reach decisions, hold meetings, etc.

Question 14

Estimate activity resources

Answer 14

Analyzing project requirements to determine resource requirements

Question 15

Estimate activity resource tools

Answer 15

Bottom-up, analogous, parametric estimating

Question 16

Resource requirements

Answer 16

The kind of resource and number of resources

Include basis of estimates

Question 17

Resource breakdown structure

Answer 17

Like a WBS, graphical and hierarchical

Organizes resources by category and type

Question 18

Acquire resources

Answer 18

Staffing the project and procuring the materials/facilities needed to perform the work

Question 19

Acquire resources tools

Answer 19

Decision making - multi-criteria decision analysis tool, weighed matrix
Pre-assignment
Virtual teams

Question 20

Physical resource assignments

Answer 20

Non-human resources documented

Question 21

Project team assignments

Answer 21

Assigned staff with defined roles

Question 22

Resource calendars

Answer 22

Resource utilization, dates, durations

Question 23

Develop team

Answer 23

Focuses on building a sense of team and improving its performance

Question 24

Develop team tools

Answer 24

Colocation
Virtual teams
Interpersonal and team skills
Recognition and awards

Question 25

Colocation

Answer 25

Act of physically locating team members in the same general space, makes team building and communication easier

Question 26

Virtual teams

Answer 26

Can be difficult, successful teams use software/tools to help communication

Question 27

Interpersonal and team skills

Answer 27

Soft skills, ability to get along with others to ensure their cooperation and motivate people to do their best

Question 28

Recognition and awards

Answer 28

Desirable behaviors should be recognized and rewarded

Tuckman’s ladder, maslow’s hierarchy of needs, expectancy theory, mcgregor’s theory x and theory y, contingency theory, hazberg’s motivation-hygiene theory, forms of power, mclelland’s three need theory

Question 29

Tuckman’s ladder

Answer 29

Forming, storming, norming, performing and adjourning

Question 30

Maslow’s hierarchy of needs

Answer 30

Basic theory of human motivation

Physiological (bottom), security, acceptance, esteem, self-actual inaction

Needs form a hierarchy and the bottom ones need to be satisfied before the top ones

Question 31

Expectancy theory

Answer 31

Team members make choices based on the expected outcomes

Team members will only work hard if they believe the goal is achievable

Question 32

Mcgregor’s theory x and theory y

Answer 32

Two ways to categorize and understand people in the workplace

Theory x - team members are only interested in selfish goals, and must be constantly supervised

Theory y - team members are naturally motivated to do good work and need little external motivation

Question 33

Contingency theory

Answer 33

A leaders effectiveness is contingent upon two factors

1) leader is task-oriented or relationship-oriented
2) evaluates situational factors in the workplace, I.e. stress

Basically that in stressful times you might need a task-oriented leader and in calm times you might need a more relationship-oriented

Question 34

Hazberg’s motivation-hygiene theory

Answer 34

Presence of certain factors doesn’t make someone satisfied, but their absence makes someone unsatisfied

Motivation factors will motivate but not without hygiene factors in place

Hygiene - paycheck, personal life, status ,working conditions, relationship with boss, supervision, co-worker relationship
Motivate - achievement, recognition, work, growth

Question 35

Mclelland’s three need theory

Answer 35

Achievement, power, affiliation

Question 36

Forms of power

Answer 36

Reward, expert, legitimate, punishment, referent

Question 37

Team performance assessments

Answer 37

Project manager’s job to increase team performance

Question 38

Manage team

Answer 38

Works to keep team at optimal performance

Question 39

Manage team tools

Answer 39

Interpersonal and team skills - how to resolve conflict

Problem soling, collaboration, compromise, forcing, smoothing, withdrawal

Problem solving is the only one that fixes the problem

Question 40

Control resources

Answer 40

This is about the physical resources on the project, making sure their availability and uninterrupted flow and usage line up with the resource mgmt plan