Stakeholder Flashcards

1
Q

Scope Baseline

A

scope baseline is an approved version of your project scope, which is documented in a scope statement, work breakdown structure (WBS) and WBS dictionary.

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2
Q

What is the Salience Model?

A

he Salience Model of Stakeholder Classification helps to identify the prominence of project stakeholders by classifying them according to 3 attributes:

Power - authority and influence in the organization and on the project outcomes.
Legitimacy - their involvement is appropriate (morally, legally etc.). Legitimate stakeholders are the ones who “really count”.
Urgency - calls for immediate attention, or pressing need. Urgency is based on 2 attributes.
Time-sensitivity - when stakeholder’s need is time-sensitive in nature
Criticality - when the need is important or critical to the stakeholder

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3
Q

What is WPI - Work Performance Information

A

Work performance information is the raw data of the project’s status. It refers to what percentage of work has been completed, how much time has elapsed, the cost incurred, and more. It provides us with the current status of the project.

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4
Q

When do stakeholders have the greatest impact on the project.

A

Very early, during the initiating process.

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5
Q

What is the Stakeholder Cube

A

A document that shows power, interest and interest

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6
Q

Who’s responsibility is it to engage stakeholders?

A

Project Manager

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7
Q

What is Mind Mapping

A

Visual way to organize information

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8
Q

What is a Stakeholder Engagement Assessment Matrix

A

An engagement assessment matrix consists of several rows, each of them representing one stakeholder, classified as:

unaware,
resistant,
neutral,
supportive,
leading.

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9
Q

What are the classifications of directions of influence?

A

Upward: Senior management, sponsor, steering committee

Downward: Project team members and experts working on the project

Outward: Suppliers, government agencies, regulators, public and end users

Sideward: Peers such as other project managers, and functional managers

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10
Q

In which process group will you be identifying and documenting project stakeholders?

A

All Process Groups

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11
Q

T/F: Anyone that perceives themselves as a stakeholder should be considered a stakeholder (even if you believe that they are not)

A

True

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12
Q

You are trying to determine how best to deal with the different stakeholders on the project. What will be the best document to refer to?

A

Stakeholder Engagement Plan

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13
Q

The sponsor has just signed the project charter, what is the next step?

A

Identify Stakeholders

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