Quality Flashcards
what is the rule of 7
A run of seven or more consecutive points in a control chart, either above the mean, or below the mean, or continuously increasing or decreasing, may indicate the process may be out-of-control
What are External failure costs and when do they occur
The costs of remedying mistakes after your deliverable has already reached the client or end-user
What is Appraisal Cost
Any resources used to identify or fix errors in deliverables during the project
What is a control chart
designed to detect variations within the project and alert you when the values go beyond preset control limits
Requirements traceability matrix - what does it do?
The Requirements Traceability Matrix will provide an overview of the tests required to verify requirements
A quality audit is currently underway, what phase are you in?
management of quality
Conducting inspections to verify that deliverables are correct, and collecting quality measurements are both functions are functions of what?
Control Quality
What is Senitivity Analysis?
A full evaluation of how likely it is that a project will succeed through data-driven forecasting. It also identifies risks, quantifies their impact, and separates high-risk tasks from low ones.
Testing and Inspection are what kind of costs?
Appraisal costs
What is includes in Preventative costs?
training, documenting processes, hardware, software and salaries
What is cost of Conformance?
The cost of conformance for prevention includes process documentation, training, and quality activities
What is a Pareto Chart?
Bar Graph, identifies the frequency of defects, usually good for 80/20 rule
What is an Ishikawa Diagram?
Used to determine root cause
If there is one data point above the upper control limit, is that out of control?
Yes
Precision means what?
Values are cluster together
