Communication Flashcards
What are the three types of communication methods typically used on a project team?
Interactive, Push, Pull
What is the interactive Communication Method?
It involves one or more people exchanging thoughts and ideas, where participants respond in real-time.
What is the Push Communication Method?
includes memos, letters, emails, reports, faxes, etc. It is not face-to-face but is instead typically done through some written medium
What is the Pull communication plan?
Pull communication is a communication method that provides access to the information however the receiver must proactively retrieve the information
What is the difference btw Stakeholder Engagement Plan vs Communication Management Plan
Comm management Documents the information flow to and from stakeholders as well as information governance and storage. Stakeholder Engagement Outlines strategies about the level of involvement and expectations that stakeholders have to maintain their support and minimize resistance of the project.
What is SPI
Schedule performance, less than 1 is not good
What is CPI
Cost performance against budget, less that 1 is over budget
What is the Communication Channel Formula
N * (N-1) / 2
If you are asked to create a custom report, what is that called?
Project Reporting
What is the Salience Model?
method for classifying stakeholders and to decide who do matter
What is Para Lingual
Pitch and Tone
What are the 5 C’s of communication?
clear, cohesive, complete, concise, and concrete
