Spiral - Chapter 5 Flashcards
Define culture
The combo of thoughts, communications, actions, customs, beliefs, values, and institutions of a group - racial, ethnic, or social - that define how they receive information & how they react to information that is received
Define coalitions
Groups of individuals in an alliance who represent various organizations from within the community who agree to work together toward a common goal
Define cultural competency
The organization’s or individual’s capacity to engage effectively within the cultural context of the priority population
Define goals
Broad statements of intent that provide directions related to where the organization or program should direct its efforts
Define ecological approaches
Those that use various dimensions (physical, social, and cultural) to affect behavior change. Takes into consideration five levels that influence health - Intrapersonal/individual; Interpersonal; Institutional; Community; Public Policy
Define goals
Broad statements of intent that provide directions related to where the organization or program should direct its efforts
Define mission statements
Concrete, outcome-oriented statements that provide information about the overarching goals of an organization in a broad context
What is organizational development? (OD)
Strategies/interventions that focus on building capacities & well-being within groups and organizations to achieve maximum effectiveness & efficiency.
What are components of OD?
Team building, organizational design, fostering strong and ethical organizational cultures, intergroup relations, group problem solving, & managing organizational change
What is strategic planning?
The process of developing strategies to reach a defined set of objectives designed to fulfill the mission of an organization
What does a budget report include?
Information related to fiscal activity during the relevant time period & total income/expenditures for the budget year
What are the purposes of a budget report?
Internally, to make appropriate decisions about organizational operations. Externally, to assess program feasability & assure fiscal/program accountability
How can you manage fiscal resources in an ethical manner?
Understand which types of programs are the best value using cost analysis
Three types of cost analysis (CA) - CEA, CUA, and CBA. Define these
CEA - Cost-Effectiveness Analysis
CUA - Cost-utility analysis
CBA - Cost-benefit analysis
Which is broader - Strategic or program planning?
Strategic
What is a strategic plan document?
A product of a strategic planning process - Serves as a road map that can be referred to over time. Considers the status of the org, direction, steps necessary to get to the future, & progress being made
What are some major planning models?
PRECEDE-PROCEED, MATCH, Intervention Mapping, MAPP, & Generalized Model for Program Planning
What is MATCH?
Planning model - Multilevel Approach to Community Health
What is MAPP?
Mobilizing for Action through Planning & Partnerships
What is a Situational Analyses?
Analyses used to assess the context in which programs operate - Identify internal & external strengths and weaknesses of an organization
What are internal factors?
Human, physical, and financial resources; Activities & processes; Past experiences. Within the org!
What are external factors?
Future trends, economy, funding sources & opportunities, demographics, physical environment, legislation, local/national/international events. EXTERNAL from org - Helps with development of plans and aid in making decisions
What is the situational analysis tool SWOT?
Strengths, weaknesses, opportunities, & threats
What is the situational analysis tool VMOSA?
Vision, mission, objectives, strategies, and action plan.
What are the five stages of team development?
Forming; Storming; Norming; Performing; Adjourning
What is the forming stage of team development?
Establishing the team & determining roles - Leadership must direct & guide in establishing objectives.
What is the storming phase of team development?
Team members experience conflict or there is the greatest potential for it. Leadership must maintain structure to minimize conflict
What is the norming stage of team development?
Team members reach agreements about their roles - Leadership helps team make progress towards goals
What is the performing stage of team development?
Team can accomplish tasks they set out to accomplish. Leadership can delegate more
What is the adjourning stage of team development?
Team is disbanding because program is done. Leadership assures that team members are recognized no matter the circumstances
What are the four key tasks in working with volunteers?
Recruiting, training, supervising, & recognizing.
What is a transactional leadership approach?
Influencing others to achieve goals through promises of rewards & benefits
What is a transformational leadership approach?
Influencing people by asking them to place their own interest second to the food of the group, organization, or society.
You can use both approaches!
What is the difference between training & development?
Training - Focuses on assisting people with acquiring/improving skills for CURRENT position.
Development - Assisting the org/employee by preparing for FUTURE needs. Considers long-term career effectiveness
