Spiral - Chapter 5

Question 0

Define culture

Answer 0

The combo of thoughts, communications, actions, customs, beliefs, values, and institutions of a group - racial, ethnic, or social - that define how they receive information & how they react to information that is received

Question 1

Define coalitions

Answer 1

Groups of individuals in an alliance who represent various organizations from within the community who agree to work together toward a common goal

Question 2

Define cultural competency

Answer 2

The organization’s or individual’s capacity to engage effectively within the cultural context of the priority population

Question 3

Define goals

Answer 3

Broad statements of intent that provide directions related to where the organization or program should direct its efforts

Question 4

Define ecological approaches

Answer 4

Those that use various dimensions (physical, social, and cultural) to affect behavior change. Takes into consideration five levels that influence health - Intrapersonal/individual; Interpersonal; Institutional; Community; Public Policy

Question 5

Define goals

Answer 5

Broad statements of intent that provide directions related to where the organization or program should direct its efforts

Question 6

Define mission statements

Answer 6

Concrete, outcome-oriented statements that provide information about the overarching goals of an organization in a broad context

Question 7

What is organizational development? (OD)

Answer 7

Strategies/interventions that focus on building capacities & well-being within groups and organizations to achieve maximum effectiveness & efficiency.

Question 8

What are components of OD?

Answer 8

Team building, organizational design, fostering strong and ethical organizational cultures, intergroup relations, group problem solving, & managing organizational change

Question 9

What is strategic planning?

Answer 9

The process of developing strategies to reach a defined set of objectives designed to fulfill the mission of an organization

Question 10

What does a budget report include?

Answer 10

Information related to fiscal activity during the relevant time period & total income/expenditures for the budget year

Question 11

What are the purposes of a budget report?

Answer 11

Internally, to make appropriate decisions about organizational operations. Externally, to assess program feasability & assure fiscal/program accountability

Question 12

How can you manage fiscal resources in an ethical manner?

Answer 12

Understand which types of programs are the best value using cost analysis

Question 13

Three types of cost analysis (CA) - CEA, CUA, and CBA. Define these

Answer 13

CEA - Cost-Effectiveness Analysis
CUA - Cost-utility analysis
CBA - Cost-benefit analysis

Question 14

Which is broader - Strategic or program planning?

Answer 14

Strategic

Question 15

What is a strategic plan document?

Answer 15

A product of a strategic planning process - Serves as a road map that can be referred to over time. Considers the status of the org, direction, steps necessary to get to the future, & progress being made

Question 16

What are some major planning models?

Answer 16

PRECEDE-PROCEED, MATCH, Intervention Mapping, MAPP, & Generalized Model for Program Planning

Question 17

What is MATCH?

Answer 17

Planning model - Multilevel Approach to Community Health

Question 18

What is MAPP?

Answer 18

Mobilizing for Action through Planning & Partnerships

Question 19

What is a Situational Analyses?

Answer 19

Analyses used to assess the context in which programs operate - Identify internal & external strengths and weaknesses of an organization

Question 20

What are internal factors?

Answer 20

Human, physical, and financial resources; Activities & processes; Past experiences. Within the org!

Question 21

What are external factors?

Answer 21

Future trends, economy, funding sources & opportunities, demographics, physical environment, legislation, local/national/international events. EXTERNAL from org - Helps with development of plans and aid in making decisions

Question 22

What is the situational analysis tool SWOT?

Answer 22

Strengths, weaknesses, opportunities, & threats

Question 23

What is the situational analysis tool VMOSA?

Answer 23

Vision, mission, objectives, strategies, and action plan.

Question 24

What are the five stages of team development?

Answer 24

Forming; Storming; Norming; Performing; Adjourning

Question 25

What is the forming stage of team development?

Answer 25

Establishing the team & determining roles - Leadership must direct & guide in establishing objectives.

Question 26

What is the storming phase of team development?

Answer 26

Team members experience conflict or there is the greatest potential for it. Leadership must maintain structure to minimize conflict

Question 27

What is the norming stage of team development?

Answer 27

Team members reach agreements about their roles - Leadership helps team make progress towards goals

Question 28

What is the performing stage of team development?

Answer 28

Team can accomplish tasks they set out to accomplish. Leadership can delegate more

Question 29

What is the adjourning stage of team development?

Answer 29

Team is disbanding because program is done. Leadership assures that team members are recognized no matter the circumstances

Question 30

What are the four key tasks in working with volunteers?

Answer 30

Recruiting, training, supervising, & recognizing.

Question 31

What is a transactional leadership approach?

Answer 31

Influencing others to achieve goals through promises of rewards & benefits

Question 32

What is a transformational leadership approach?

Answer 32

Influencing people by asking them to place their own interest second to the food of the group, organization, or society.

You can use both approaches!

Question 33

What is the difference between training & development?

Answer 33

Training - Focuses on assisting people with acquiring/improving skills for CURRENT position.

Development - Assisting the org/employee by preparing for FUTURE needs. Considers long-term career effectiveness