Sociology Chapter 5 Groups and Organizations Flashcards

1
Q

What are “collectives”?

A

What sociologists call social groups and organizations.

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2
Q

What did Maurice and Richard McDonald do in 1948?

A

Opened the first fast food restaurant. Concept was to serve food quickly and cheaply to large numbers of people.

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3
Q

How was the fast food concept organized?

A

In an assembly line. One cooked, and others did toppings, fries, milkshakes. Then the meal was presented to customers..

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4
Q

Who helped the McDonald brothers turn their idea into a chain of fast food restaurants?

A

Ray Kroc presented the idea and the three turned their fast food burger joint into the McDonalds we know today.

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5
Q

How many McDonalds are there world wide?

A

More then 33,500

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6
Q

How many people do McDonalds serve each day?

A

69,000,000 people a day in the U.S., and 118 other countries.

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7
Q

What are of “social groups”?

A

The clusters of people with whom we interact with in every day life.

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8
Q

What expanded greatly in the 20th century?

A

The scope of group life. From families and neighborhoods, to small businesses and now to large corporations.

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9
Q

What do sociologists call the large corporations?

A

Formal organizations.

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10
Q

What is the definition of social groups?

A

A social group is two or more people who identify with and interact with one another.

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11
Q

Members of a social group think of themselves as a ?

A

special “We”.

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12
Q

Is every collection of individuals a group?

A

No. People all over the country with a status in common are a category not a group. Such as homeowners, millionaires, and college graduates.

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13
Q

What is a loosely formed collection of people in one place?

A

A crowd. Although circumstances can force the crowd of pretty much strangers into a group such as a power outage or terrorist attack. As people bond in crisis.

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14
Q

What is a Primary Group?

A

A small social group whose members share personal and lasting relationships.

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15
Q

What is Charles Horton Cooley known for?

A

His research and findings on primary groups and primary relationships. He called this primary because of the high importance

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16
Q

What is society’s most important primary group?

A

The family. Primary because family forms our attitudes, behavior, and social identity.

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17
Q

What is a secondary group?

A

A large impersonal social group whose members pursue a specific goal or activity. In contrast to primary these groups have weak emotional ties and little personal knowledge of one another.

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18
Q

Primary groups have what kind of connection?

A

Strong bond of personal intimate connections.

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19
Q

Secondary Groups have what kind of connection?

A

A goal orientation connection. A purpose for meeting. Formal and polite and tend to keep score.

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20
Q

What are the two roles of group leadership?

A

Instrumental leadership and Expressive Leadership

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21
Q

What is the focus of Instrumental Leadership?

A

Group leadership; focuses on completion of tasks. They look to them for making plans and giving orders. This type of person has secondary relationships but has respect of the group.

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22
Q

What is the focus of Expressive Leadership?

A

Focus is on the well being of the group. Like raising morale, and minimizing tension and conflict. Builds more primary ties and receives more personal affection.

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23
Q

What are the three Leadership Styles?

A

Authoritarian, Democratic Leadership and Leave It Alone leadership( Laissez -Faire)

24
Q

What is the focus of the Authoritarian Leadership?

A

Takes charge, demands obedience. May not win affection but is appreciated in a crisis.

25
Q

What is the focus of democratic leadership?

A

More expressive, includes everyone in decision making Has creative solutions to problems.

26
Q

What is the focus of leave it alone leadership?

A

Allows group to function on it’s own. Least effective in promoting group goals.

27
Q

What is Group Conformity?

A

Fitting in. Provides a secure feeling of belonging.

28
Q

What did the research of Solomon Asch and Stanley Milgram show?

A

Most people will conform or compromise what they know is wrong to fit in with the group.

29
Q

What is Groupthink?

A

The tendency to conform, resulting in a narrow view of some issue.

30
Q

What is Irving Janis’s research show?

A

Even experts cave in to group pressure. Groupthink closes off others points of view

31
Q

What is a Reference Group?

A

A group that serves as reference in making decisions and evaluations. We use reference groups to access our own attitudes and behaviors.

32
Q

What did Samuel Stouffer do study on?

A

Reference Groups. We compare ourselves to others in our reference group. We form a subjective sense by looking at ourselves to specific group.

33
Q

What is an in-group?

A

A social group toward which a member feels respect and loyalty.

34
Q

What is an out-group?

A

A social group where a person feels a sense of competition or opposition.

35
Q

What is a “Dyad”

A

A social group with two members.

36
Q

Who used the term Dyad?

A

George Simmel studied small groups and used the term Dyad meaning “pair”.

37
Q

What is a Triad?

A

A social group with three members.

38
Q

Diversity influences intergroup contact how?

A

Large groups turn inward having relationships among themselves. The more diverse the group,they turn to others outside their group. When a group is segregated it’s members are less likely to interact with outsiders.

39
Q

What is networks?

A

A web of week social ties.

40
Q

Networks is like a fuzzy group of ?

A

people who come into occasional contact, but lacks a sense of boundaries and belonging.

41
Q

What is the definition of Social Media?

A

Technology that links people in social activity. In 2011 600,000,000 were on social media. In 2012 it topped 1 billion.

42
Q

What are the three types of Formal Organizations?

A

Utilitarian, Normative, Coercive

43
Q

What is a utilitarian Organization?

A

Profits and income. Pays people for their efforts.

44
Q

What is a Normative Organization?

A

Morally worthwhile; Voluntary associates, community service groups.

45
Q

What is a coercive organization?

A

Involuntary; people are forced to join such as prisons and psych hospital ward. Has locked doors, barred windows and is controlled by security. Designed to change attitudes and behavior.

46
Q

What is the definition of tradition?

A

Behavior’s, Values and beliefs passed from generation to generation.

47
Q

According to Max Weber the modern world rests on?

A

rationality

48
Q

Define Rationality

A

calculation of the most efficient way to accomplish a task.

49
Q

Define rationalization of society

A

The historical change from tradition to rationality as the main type of human thought.

50
Q

Define Bureaucracy

A

organizational model rationally designed to perform tasks efficiently.

51
Q

What is the definition Organizational Environment?

A

Factors outside a organization that effect it’s operation

52
Q

What is Bureaucracy Ritualism?

A

A focus on rules and regulations to the point of undermining an organizations goals.

53
Q

What is Bureaucratic inertia?

A

The tendency of bureaucratic organizations to perpetuate themselves.

54
Q

What is Oligarchy?

A

The rule of the many by the few. (Putting a few in charge of the whole organization).

55
Q

What is scientific management?

A

Fredrick Taylor’s term for applying scientific principals to the operation of a business or other large organization.

56
Q

Rosabeth Moss Kanter proposed?

A

Organizations open up for all woman and minorities to increase efficiency.

57
Q

What are the two different types of the work force?

A

Highly skilled creative work and low- skilled service work.