social cognition and influence Flashcards

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1
Q

what is social influence?

A

the process whereby one person’s behaviour is affected by the words or actions of others

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2
Q

what is social cognition?

A

the mental processes associated with people’s perceptions of and reactions to other people

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3
Q

what are two important components of the self?

A

self-concept and self-esteem

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4
Q

what is self-concept?

A

how you think of yourself

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5
Q

what is self-esteem?

A

your evaluation of your worth as a person

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6
Q

what is social comparison?

A

using other people as a basis of comparison for evaluating oneself

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7
Q

if we use temporal comparison what are we considering?

A

the way we are now in relation to how we were in the past

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8
Q

if we use social comparison what do we evaluate ourselves against?

A

other people

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9
Q

what is relative deprivation in social comparison?

A

the belief that in comparison to a reference group one is getting less than is deserved

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10
Q

what is a reference group in social comparison?

A

categories of people to which people can compare themselves

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11
Q

what are social norms?

A

socially based rules that prescribe what people should or shouldn’t do in various situations

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12
Q

what is deindividuation?

A

a psychological state occurring in a group members, that results in a loss of individuality and a tendency to do things not normally done when alone

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13
Q

what is social identity?

A

the beliefs we hold about groups to which we belong

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14
Q

what is social perception?

A

the processes through which people interpret info about others, draw inferences about them, and develop mental representations

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15
Q

how do schemas influence first impressions?

A

influences what we pay attention to and what we ignore

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16
Q

why does it not take much negative info to changing our mind about people?

A

most of us don’t expect others to act negatively to us, when this occurs it captures attention and leads us to believe this behaviour reflects something negative about the person

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17
Q

what is one schema that has a particularly strong influence on our first impressions?

A

we tend to assume that people we meet will have attitudes and values similar to ours

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18
Q

what is attribution?

A

the process of explaining the causes of people’s behaviour, including our own

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19
Q

what are the three key variables for understanding behaviours?

A
  • consensus
  • consistency
  • distinctiveness
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20
Q

what is consensus?

A

the degree to which people’s behaviour is similar to that of the actor

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21
Q

what is consistency?

A

the degree to which behaviour is the same across time or situation

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22
Q

what is distinctiveness?

A

concerns the extent to which the actor’s response to one situation stands out from responses to similar situations

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23
Q

in summary what does Kelley’s Theory about sources of attribution suggest?

A

people are most likely to make internal attributions about someone’s behaviour when there is low consensus, high consistency and low distinctiveness

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24
Q

what is fundamental attribution error?

A

a bias towards over-attributing the behaviour of others to internal causes

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25
Q

what are internal sources of attribution due to?

A

a persons’ basic characteristics

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26
Q

what are external sources of attribution due to?

A

situational variables

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27
Q

what does ultimate attribution error refer to?

A

in-group vs out-group

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28
Q

according to the ultimate attribution error what do we attribute behaviours of the in-group to?

A

when they do good deeds we attribute their behaviour to integrity or other internal factors. If they do something bad we attribute it to external causes

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29
Q

according to the ultimate attribution error what do we attribute behaviours of the out-group to?

A

when they do something positive we attribute their behaviour to luck or some other external cause. However we attribute negative behaviour to an internal cause such as dishonesty

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30
Q

what is the out-group of ultimate attribution error?

A

those who we perceive as being different form ourselves

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31
Q

what is the in-group of ultimate attribution error?

A

those whom we perceive as being similar to ourselves

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32
Q

what is the actor-observer effect?

A

the tendency to attribute other people’s behaviour to internal causes while attributing our own behaviour (especially errors and failures) to external factors

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33
Q

what is self-serving bias?

A

the tendency to attribute our successes to internal characteristics while blaming our failures on external causes

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34
Q

what does the self-serving bias occur partly to?

A

motivation to maintain self-esteem

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35
Q

what is attitude?

A

a predisposition towards particular cognitive, emotional or behavioural reaction to objects

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36
Q

what are the three components of attitudes?

A
  • affective/emotional
  • behavioural
  • cognitive
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37
Q

what is the cognitive component of attitude?

A

a set of beliefs about the attitude object

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38
Q

what is the emotional/affective component of attitude?

A

includes feelings about the object

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39
Q

what is the behavioural component of attitude?

A

the way people act towards the object

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40
Q

what plays a major role in attitude formation?

A

what people learn from their parents and others

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41
Q

what are the three factors that determine the success of a persuasive message to change attitudes?

A
  • person communicating message
  • the content of the message
  • the audience who receives it
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42
Q

what does the elaboration likelihood model of changing attitude suggest?

A

attitude change can be driven by evaluation of the content of a persuasive message (central route) or by irrelevant persuasion cues (peripheral route)

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43
Q

what are the two routes of the elaboration likelihood model?

A

central and peripheral routes

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44
Q

what is the peripheral route of the elaborative likelihood route?

A

are affected by persuasion cues such as confidence, attractiveness or other characteristics of the person delivering message

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45
Q

what is the central route of the elaborative likelihood route?

A

when activated the content of the message becomes more important than the characteristics of the person delivering

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46
Q

what is the cognitive dissonance theory?

A

theory asserting that attitude change is driven by efforts to reduce tension caused by inconsistencies between attitudes and behaviours

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47
Q

what does the self-perception theory suggest?

A

that attitudes can change as people consider their behaviour in certain situations then infer what their attitude must be

48
Q

what is a stereotype?

A

a false assumption that all members of some group share the same characteristics

49
Q

what does stereotyping often lead to?

A

prejudice

50
Q

what is prejudice?

A

a positive or negative attitude towards an entire group of people

51
Q

what is social discrimination?

A

differential treatment of various groups; the behavioural component of prejudice

52
Q

what type of personality is most likely to show prejudice?

A

authoritarianism

53
Q

what are the three elements of authoritarianism according to Altemeyer?

A
  • acceptance of traditional values
  • unquestioningly follow orders of authority figures
  • inclination to act aggressively to threatening groups
54
Q

what are the different theories about prejudice and stereotyping?

A
  • motivational
  • cognitive
  • learning
55
Q

what does the motivational theory of prejudice and stereotyping refer to?

A
  • authoritarian personality

- social identity theory (in-group vs out-group)

56
Q

what does the cognitive theory of prejudice and stereotyping refer to?

A
  • schemas and cognitive shortcuts

- social categorisations

57
Q

what does the learning theory of prejudice and stereotyping refer to?

A
  • modelling by parents and peers

- media portrayals

58
Q

what is contact hypothesis in regards to reducing prejudice?

A

the idea that stereotypes and prejudice towards a group will diminish as contact increases

59
Q

what is one implication of cognitive and learning theories?

A

members of one group are often ignorant or misinformed about the characteristics of people in other groups

60
Q

what is matching hypothesis in relation to physical attractiveness?

A

the notion that people are most likely to form relationships with those who are similar to themselves in physical attractiveness

61
Q

what is a key aspect to popularity?

A

physical attractiveness

62
Q

what is the proximity phenomenon?

A

an example of mere-exposure effect: people develop greater liking for an object that they are exposed to

63
Q

what are two defining characteristics of intimate relationships?

A

interdependence and commitment

64
Q

what does interdependence in an intimate relationship mean?

A

the thoughts, emotions and behaviours of one person affect those of the other

65
Q

what does commitment in an intimate relationship mean?

A

the extent to which a party is psychologically attached to the relationship and wants to remain in it

66
Q

what are the three types of love widely accepted?

A

romantic, passionate or companionate love

67
Q

what is passionate love?

A

is intense, arousing and marked by both strong physical attraction and deep emotional attachment.

68
Q

what is companionate love?

A

is less arousing but psychologically more intimate, marked by mutual concern for welfare of the other

69
Q

what are the three basic components of love in Robert Sternberg’s Triangular Theory?

A

passion, intimacy and commitment

70
Q

what does the triangular theory suggest romantic love involves?

A

high degrees of passion and intimacy but lacks substantial commitment

71
Q

what does the triangular theory suggest companionate love involves?

A

marked by great deal of intimacy and commitment but little passion

72
Q

what does the triangular theory suggest consummate love involves?

A

most complete and satisfying because relationship appears to depend not just on its perceived characteristics but also the degree to which those characteristics fit each partner’s ideal story of love

73
Q

what is conformity?

A

changing one’s behaviour or beliefs to match those of others

74
Q

what is compliance?

A

adjusting one’s behaviour because of an explicit or implicit request

75
Q

what is an explicit request?

A

clear request

76
Q

what is an implicit request?

A

subtle request (look)

77
Q

what are four influential factors of why people conform?

A
  • people want to be correct
  • people want others to like and accept them
  • may increase person’s sense of self-worth
  • influence the distribution of social rewards/punishments
78
Q

what are two types of conformity?

A

public and private

79
Q

when are times where people conform?

A
  • ambiguity of situation
  • unanimity and size of the majority
  • minority influence
  • gender
80
Q

how does ambiguity of a situation affect conformity?

A

as situation becomes less certain, people rely more on opinions and conformity is more likely

81
Q

how does unanimity and size of the majority affect conformity?

A

people experience pressure to conform as long as the majority is unanimous, if one disagrees conformity drops

82
Q

what is the social impact theory of unanimity and size of majority?

A

group’s impact on an individual depends not only group size but also how important and close the group is to the person. Impact of group depends on how big the majority was originally

83
Q

how does minority influence affect conformity?

A

minority in a group influences that behaviour or belief of a majority

84
Q

what are strategies of creating compliance?

A
  • foot-in-the-door technique
  • door-in-the-face technique
  • low-ball technique
85
Q

how does the foot-in-the-door technique work to create compliance?

A

people are more likely to comply with a request that costs little in time, money, effort, complying with small requests makes people feel committed

86
Q

how does the door-in-the-face technique work to create compliance?

A

as they appear willing to compromise their request seems modest in comparison and it is more likely to be granted than if it had been made at the outset

87
Q

how does the low-ball technique work to create compliance?

A

once people say they will do something they feel obligated

88
Q

what is the door-in-the-face technique?

A

begins with a request likely to be denied, they then concede that asking initial favour was excessive and substitutes lesser alternative

89
Q

what is the foot-in-the-door technique?

A

gets people to agree to a small request and then gradually presents larger ones

90
Q

what is the low-ball technique?

A

first step is obtaining oral commitment, once this is made the cost of fulfilling increases

91
Q

what is obedience?

A

changing behaviour in response to a demand from an authority figure

92
Q

what are factors affecting obedience?

A
  • experimenter status and prestige
  • behaviour of other people
  • behaviour of the learner
  • personality characteristics
93
Q

what are the two kinds of social power that are affected due to experimenter status and prestige?

A

expert and legitimate power

94
Q

what is expert power?

A

ability to influence people because they assume that the person in power is a knowledgeable expert

95
Q

what is legitimate power?

A

ability to influence because they assume that the person in power has the right or legitimate authority to tell them

96
Q

what is aggression?

A

an act that is intended to cause harm to another person

97
Q

what does Sigmund Freud propose is the cause of aggression?

A

is an instinctive biological urge that builds in everyone and must be released

98
Q

what does the evolutionary perspective propose is the cause of aggression?

A

aggression is thought to have helped prehistoric people compete for mates, through natural selection tendencies are passed down

99
Q

what are some theories and factors as to why people are aggressive?

A
  • Frued’s thanatos
  • evolutionary perspective
  • genetic and biological mechanisms
100
Q

what are some cultural differences that account for why people are aggressive?

A
  • individualistic vs collectivistic culture

- culture of honour

101
Q

what are some roles of learning in why people are aggressive?

A
  • observational learning

- rewards and punishments

102
Q

what is the frustration-aggression hypothesis?

A

a proposition that frustration always leads to some form of aggressive behaviour

103
Q

what is the aversively stimulated aggression theory?

A

proposed that it may be stress in general rather than frustration that can produce a readiness to act aggressively. Once readiness exists cues in enviro are associated

104
Q

what does generalised arousal require to produce aggression?

A

some reason, opportunity or target

105
Q

what are some enviro influences on aggression?

A
  • weather
  • noise
  • living arrangement
106
Q

how can weather affect aggression?

A

high temp is a source of stress and arousal so it may correlate to aggression

107
Q

how can noise affect aggression?

A

tends to make people more likely to display aggression, especially if noise is unpredictable and irregular

108
Q

what is altruism?

A

an unselfish concern for another person’s welfare

109
Q

what are three major theories about why people help even when they cannot expect any external rewards?

A
  • arousal: cost-reward theory
  • empathy-altruism theory
  • evolutionary theory
110
Q

what is the arousal: cost-reward theory of helping?

A

theory attributing people’s helping behaviour to their efforts to reduce the unpleasant arousal they feel in the face of someone’s need or suffering

111
Q

what is the bystander effect?

A

a phenomenon in which the chances that someone will help in an emergency decreases as the number of people present increases

112
Q

what is an explanation for the bystander effect?

A

presence of others reduces helping because people think someone else will help, diffusion of responsibility

113
Q

if people are strangers are they more or less likely to help?

A

less likely, due to poor communication and not knowing what the other intends to do

114
Q

if people are friends are they more or less likely to help?

A

they are more likely, as they are more comfortable and willing to discuss problem

115
Q

what does the empathy-altruism theory of helping suggest?

A

people help others because of empathy with their needs

116
Q

what does the evolutionary theory of helping view as the approach?

A

views social behaviours as echoes of actions that contribute to the survival of our prehistoric ancestors