Small Group

Question 1

What are Tuckman’s Phases

Answer 1

Forming- Introductions/getting to know

Storming-finding vital information

Norming- Resolving Problems, creating structure

Preforming-Accomplishing tasks

Question 2

“Bales Equilibrium problem vs. Blake Mouton

Answer 2

Bales Equilibrium Problem- Groups will swing back and forth between task and maintenance crisis. A groups will develop strategies to manage balance.

Blake Mouton- Managerial grid that uses production (output) and People (Maintenance)

So Bales would say that conflict between task and maintenance demands to prevent an ideal group while Blake and Mouton says an ideal leader can perform both well.

Question 3

What is Chaos Theory

Answer 3

-Chaos is nessecarry and good for groups

Process
1.) Hanging on to old habits
2.) working through problems
3.) Letting go
4) New and improved person

Might experience regressive pull (ability to go back to bad habits)

Question 4

Additive/Productivity

Answer 4

-Everyone does the same task (addressing envelopes)

Problem-Social loafing: one lazy member

Question 5

Conjunctive/Coordination

Answer 5

Assembly Line- Each person focuses on one specific task.

Problem- Weak link: someone is not being efficient or doing their job

Question 6

disjunctive/single stage accuracy tasks

Answer 6

-Committee work: problem solving, decision making, judgements

-Competent people must speak up so they can prevail

Question 7

Complementary/ multiple stage accuracy tasks

Answer 7

• Everyone does different jobs which might not be simultaneously to achieve overall goal (dinner party)

-People need to be assigned to the right task

Question 8

What is social loafing

Answer 8

When members do not preform to their full potential in completing tasks which causes other member to have to work harder

Question 9

Talkativeness

Answer 9

-Just because someone is talkative does not mean they will be a good leader.

-Group size will not impact someone who is talkative.

Question 10

Depersonalized vs personalized conflict

Answer 10

Depersonalized conflict- debating about the idea rather than attacking the character of the person

Personalized conflict- Involves other emotions or relationships when you are discussing issues

Question 11

Biztenstine & Terhune competition vs. cooperation studies

Answer 11

Nepos- will usually compete
Nachs- will be more corporative
Naffs- will be indecisive

When players view competition as the objective all players will compete.

Question 12

What are Brechner’s social traps?

Answer 12

• Limited Amount of Resources will cause conflict since they have to get along the best they can

Question 13

Toughness Studies

Answer 13

Being tough is the best bet for a negotiator but can also lower odds of reaching an agreement therefore making it unattractive for someone with a lot to lose.

Question 14

What are the Asch Studies

Answer 14

Peer Pressure

• No one wants to be the odd one out
  -More group members the higher likely hood to be peer pressured

Question 15

What are the Sherif Studies

Answer 15

When asked in group settings answers will be more alike than when asked in individual settings. Therefore group norms and standing out will impact our answers.

Question 16

What are the Hollander studies

Answer 16

Power of loyalty
- Cheerleader for everything in group to build others confidence in you
-groups might agree with this person to be loyal
-cheerleader might have wrong answer instead of playing the testing game

Question 17

What are the Johnston & Trovica studies

Answer 17

Administered tests then had different scores take tests together
-low scores paired with others made scores worse since they would challenge correct answers
-mediums and highs helped each other fill in unknowns therefore increasing scores

Question 18

What are the Laughlin & Johnston studies?

Answer 18

When you put people where they can succeed then you will have good outcomes. When they are put in places they want to be and own’t succeed then outcomes might be more difficult.

Question 19

What is conformity

Answer 19

Member chooses the majority decision that is acceptable rather than having consensus

Question 19

What is deviance

Answer 19

A member chooses an action that is not sociablly acceptable and majority does not accept it

Question 20

What is compliance

Answer 20

When a member decision is based on doing what they thing the group want them to do

Question 21

What is private acceptance

Answer 21

When you truly believe that the correct decision was made

Question 22

Moscovici on minority influence

Answer 22

Possibility of being heard increases when you have a friend

Question 23

cooperative argumentation

Answer 23

-Debate or discussion should not have a winner or a loser
-seeks to better understand both side of an argument

Question 24

Hersey/Blanchard group maturity leadership theory

Answer 24

Task Maintenance 1.) all work No Praise 2) + - 3) - + 4) - - 5 + -

Question 25

Task Maintenance leadership

Answer 25

-Tasks leaders focus on tasks and accomplishments -maintenance leaders will focus on building trust and relationships the art of leadership is balance of taking and maintenance.

Question 26

Group size and effects on quality

Answer 26

- Larger groups will have more quality since there might be more skill sets and knowledge

Question 27

Effect of group size on speed and satisfaction

Answer 27

-Smaller groups are faster since they do not need a lot of discussion time

Question 28

ABX theory/persuasion through potato salad

Answer 28

-Building friendships even when there are opposing views to recruit -Manipulation of relationships -The person with the right answer might not speak up since they value the relationship

Question 29

servant leadership

Answer 29

Lead to serve 1.) Service first -Value of serving others instead of self 2.)The test Does your model create more leaders 3.) The enemy -The only enemy is someone who does not want to responsibility of leadership

Question 30

Level 5 leadership

Answer 30

Executive -personal humility and professional will -cares about wellbeing of employees

Question 31

Reflective Decision Making

Answer 31

- Set to make a decision 1.) Define Problem 2.) Set criteria 3.) Brainstorm Solutions 4.) Rank solutions against criteria 5.) Discussion to select finalists 6.) Decision