Small Claims Procedure

Question 1

Define Small Claims Procedure

Answer 1

If a consumer cannot resolve a complaint with a business, they can take the case to the small claims court.
Claims up to €2,000 may be made on
- Faulty goods
- Poor-quality production
- Damage to property

It is cheap, easy, and fast, without the need for a solicitor

Question 2

Small Claims Procedure

Answer 2

Application - Submit an application form outlining complaint and amount claiming for. Is sent with a small fee.

Small Claims Registrar - The Small Claims Registrar organises a meeting with the consumer and business to resolve the dispute. If it cant be resolved, it is referred to the district court.

Referral to the District Court - Listens to all witnesses, then makes a decision on the case. They can then award amount claimed, order goods be repaired, or award financial compensation.

Appealing a Decision - If the consumer or business is not happy with the decision, they can appeal to the Circuit Court within 14 days.