Brainscape's Knowledge GenomeTM

Browse over 1 million classes created by top students, professors, publishers, and experts.


See full index

Business > Basics of Industrial Relations > Flashcards

Basics of Industrial Relations Flashcards

1
Q

Benefits of Positive Industrial Relations

A
  • Recruitment and Retention
  • Employee Motivation
  • Intrapreneurship
  • Change
  • Industrial Action
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

Recruitment and Retention (Benefit of positive industrial relations)

A

It is easier to recruit, and keep staff, as your workplace is an attractive one

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

Employee Motivation (Benefit of positive industrial relations)

A

Happy employees tend to be more motivated, and are more willing to work

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

Intraprenseurship (Benefit of positive industrial relations)

A

Employees are more willing to suggest ideas

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

Change (Benefit of positive industrial relations)

A

Employees are more accepting to change when the employer is open and honest about the reasons for it

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

Industrial Action (Benefit of positive industrial relations)

A

Employees are more likely to speak to management about problems before they develop into serious issues, reducing the chance of industrial action.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

Causes of Industrial Relations Conflict

A
  • Pay
  • Working Conditions
  • Technology
  • Redundancy
  • Unfair Dismissal
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

Pay (Reason for an industrial relations conflict)

A

Dispute with employer over rates of pay, overtime rates, or pension contributions

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

Working Conditions (Reason for an industrial relations conflict)

A

Disagreement with employer in relation to working hours, or health and safety in the workplace

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

Technology (Reason for an industrial relations conflict)

A

Resistance to the introduction of new technology, if there is belief that
- The employer didn’t provide enough training
- The technology will lead to an increased workload, or staff redundancies

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

Redundancy (Reason for an industrial relations conflict)

A

Unhappiness at the way staff were chosen for redundancy, or with redundancy terms offered by the employer

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

Unfair Dismissal (Reason for an industrial relations conflict)

A

Belief that co-workers were unfairly dismissed, for a factor such as disability or race

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

Pay Claims

A

A demand made by employees to their employer for an increase in pay

  1. Cost of Living Claim
  2. Comparability Claim
  3. Productivity Claim
  4. Relativity Claim
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

Cost of Living Claim

A

Employees want their pay to keep up with rates of inflation

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

Comparability Claim

A

Want a pay increase because people doing similar work received one

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

Productivity Claim

A

Seek a pay rise because their workload has increased

17
Q

Relativity Claim

A

The pay of one group is linked to another, even if they’re performing different jobs. e.g If the chefs in a restaurant receive a 10% pay rise, waiters may want it too to keep the same pay gap

18
Q

Define trade union

A

An organisation that aims to protect and improve the pay and working conditions of its members. An employee can join by paying a yearly subscription. (e.g SIPTU)

19
Q

What is a shop steward?

A

Someone who is elected by trade union members in a workplace, and acts as the union’s representative in that workplace
Duties include :
- Providing feedback to the union
- Giving advice and support to members in the workplace
- Helping to resolve disputes between employees and management

20
Q

Benefits of Trade Union Membership for Employees

A

Protects Employment Rights - Makes employees aware of their rights, and protects employees if there is a breach of these rights

Information and Support - Provides information and support to members on issues like pay and leave entitlements

Better Pay and Working Conditions - Trade union negotiates with management on behalf of the staff to gain better pay and/or working conditions

National Level - Can increase awareness of employee’s concerns by providing information to the media

21
Q

Benefits of Trade Union Membership for Employers

A

Faster Negotiations - It is faster to negotiate with shop steward, rather then individuals or groups of employees

Introducing Change - It can be easier for employer to introduce change

Improved Health and Safety - Employees inform shop steward of health and safety issues. This can then be passed onto management, and dealt with

22
Q

ICTU

A

Irish Congress of Trade Unions
Umbrella body the campaigns on behalf of trade unions members in Ireland
Aims to provide training, resolve disputes, and negotiate on behalf of unions with the government

23
Q

Bargaining

A

Individual Bargaining - Employee meets with employer

Collective Bargaining - Employer negotiates with groups of employees, which can be represented by a shop steward

National Collective Bargaining / Social Partnership - Social partners negotiate on a national level

24
Q

Legal Types of Industrial Action

A
  1. Official Strike
  2. All-out Strike
  3. Work to Rule
  4. Token Stoppage
  5. Overtime Ban
25
Q

Illegal Types of Industrial Action

A
  1. Unofficial Strike
  2. Wildcat / Lightning Strike
  3. Political Strike
26
Q

Official Strike

A

Employees refuse to enter the workplace and perform regular duties.
This requires that a secret ballot is held, one weeks notice is given, and it is approved by the trade union

27
Q

All-out Strike

A

All employees in the business go on strike, even if they are not involved in the dispute
This requires that a secret ballot is held, one weeks notice is given, and it is approved by the ICTU

28
Q

Work to Rule

A

Employees only carry out the work stated in their contract, no more

29
Q

Token Stoppage

A

Employees refuse to work for a short period of time e.g one day.
This warns the employer that worse action could follow. This can put the employer under pressure to resolve the issue quickly

30
Q

Overtime Ban

A

Employees refuse to work overtime. This can put the employer under pressure to resolve the issue quickly

31
Q

Unofficial Strike

A

Employees take strike action, but did not meet the requirements for an official strike

32
Q

Wildcat / Lightning Strike

A

Employees take action with no warning to the employer

33
Q

Political Strike

A

Employees leave the workplace to protest against the government. This punishes the employer, even though it is not through any fault of their own

Business (12 decks)

Brainscape helps you reach your goals faster, through stronger study habits.
© 2024 Bold Learning Solutions. Terms and Conditions