Shareholders vs Stakeholders (3.4.3) Flashcards
What are Business stakeholders?
Individuals or groups who have an interest in a business
What are examples of Business stakeholders?
-Shareholders
-Employees
-Managers
-Suppliers
-Lenders
-Community
-Government
-Pressure groups
-Customers
What does each of those stakeholder group want from a business?
-Shareholders- Short-Term profit
-Employees- Higher wages, longer
holidays, better working conditions
-Managers-Higher salaries, Job satisfaction, status
-Suppliers-Paid on time, long-term contracts
-Lenders-Regular repayments with interest
-Community-Less pollution, less traffic, more jobs
-Government-More jobs, international competitiveness, tax revenue
-Pressure groups-Ethics, sustainability
-Customers-Lower prices or higher quality, value for money
What are some examples of conflict with stakeholders?
-Shareholders wanting profit but workers wanting better working conditions
-Customers wanting lower prices but workers wanting higher pay
-Staff in unstainable company wanting more shifts but households wanting less pollution