Cause and Effect on Change (3.6.1) Flashcards

1
Q

Businesses operate in a business environment that constantly does what?

A

Businesses operate in a continuously changing business environment

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2
Q

Is change good or bad for a business?

A

Change is significant for a business and there have been many examples of business failure due to a lack of change. e.g. ToysRus, Blockbuster etc..

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3
Q

What are the two different types of change in a business?

A

Internal and External Change

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4
Q

What are examples of internal change?

A

-Changes in Size- New premises
-Transformational Leadership- New strategic direction and vision for business
-New ownership-Can bring significant change to aim + objective of the business
-Poor performance- Could cause changes to leadership team
-Business restructuring- Expansion or contraction of business, entering new market

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5
Q

What are examples of external change?

A

-Changes in the market- New competitor
-PESTLE changes

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6
Q

What is the Advantage and Disadvantage of competitiveness in a business?

A

Advantage:
-Better quality products leading to increased loyalty

Disadvantage:
-New branding damaging customer reputation

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7
Q

What is the Advantage and Disadvantage of productivity in a business?

A

Advantage:
-Investment in technology improves efficiency

Disadvantage:
-New product lines increase amount of waste

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8
Q

What is the Advantage and Disadvantage of Stakeholders in a business?

A

Advantage:
-New management involves staff in decision-making

Disadvantage:
-New pricing strategy alienates loyal customers

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9
Q

What’s a good real life example of a business that has changed and adapted to sustain market leadership?

A

Netflix

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10
Q

What does success of change depend on?

A

-Organizational culture
-Size of the organization
-Time and/or speed of change
-Managing resistance to change

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11
Q

What is the Trade off of productivity vs Morale?

A

Hammering down on productivity can damage morale and cause staff to take days off leave

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12
Q

What can change have significant effects on in the business?

A

-Competitiveness
-Productivity
-Financial Performance
-Stakeholders

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