Set 4

Question 1

the belief that one’s abilities can continuously improve through learning, focus and determination

Answer 1

Growth Mindset

Question 2

the branch of retail that oversees various aspects of employment, including recruitment, training, ensuring compliance with labor laws, processing employee benefits and payroll and performance management, along with the regular maintenance of personnel files and databases

Answer 2

Human Resources

Question 3

a customer who makes quick purchase decisions, often for inexpensive items that do not have a high importance to the buyer.

Answer 3

Impulse Buyer

Question 4

a retail business owned by an individual. Typically, a single store or a small, regional chain.

Answer 4

Independent Retailer

Question 5

the branch of retail in charge of collecting, storing, and processing data from Point-of-Sale, inventory management, customer service management, communication and more

Answer 5

Information Technology (IT)

Question 6

a customer who is motivated to be one of the first to purchase the newest technology, fashion or car, eat at the just-opened restaurant, or see the latest movie. they have an early adopter mindset and want to be recognized as a trendsetter by others

Answer 6

Innovation/Trend Buyer

Question 7

a financing model in which the retailer loans a customer money, to buy the product as a part of the sale. borrowers typically pay the retailer in monthly installments.

Answer 7

Installment Financing

Question 8

a communication style refers to the way a person interacts with others.

Answer 8

Intuitive Communication Style

Question 9

A written statement about a specific job, which may include details such as the company name, job title, purpose of the position, duties and responsibilities, scope of the role, qualifications and requirements for the position, title of the role’s supervisor and the job’s working conditions

Answer 9

Job Description