Sessions 9/10/12- Organization Structure & Design

Question 1

Organisational Structure

Answer 1

How authority in the org delegates work and tasks to members of an org in order to for them to coordinate their actions and use resources for them to achieve the org’s goals

Question 2

Organisational Design

Answer 2

Process by which managers organise the org’s structure and culture in order for the org’s activities to be controlled and reach its goals

Question 3

Traditional org structure drawbacks

Answer 3

Command-and-control
Slow adaption to changes
Hinders innovation
High coordination costs
Does not draw all necessary information

Question 4

Org design & change

Answer 4

the process by which orgs move from their present state to some desired future state to increase their effectiveness

Question 5

Consequences of poor organisational design

Answer 5

Decline of the org
Talented employees leave the org in order to pursue a better opportunity elsewhere
Resources become harder to acquire
Resulting crisis compels managers to change the org structure and culture

Question 6

Measuring Organisational effectiveness

Answer 6

Managers measure org effectiveness through:
Control: external resource approach
Innovation: internal resource approach
Efficiency: technical approach

Question 7

Basic org design challenges

Answer 7

Differentiation: process by which an org allocates people and resources to organisational tasks. establishes tasks and authority necessary for an org to achieve its goals

Division of labor: the degree of specialisation in an organisation.
Simple org=low division
Complex org= high division

Question 8

Organisational Roles

Answer 8

set of task-related behaviours required of a person by his/her position in an org

authority: the power to hold people accountable for their actions and to make decisions
control: the ability to coordinate and motivate people in the organisation’s interests