Session 19- perception and decision making Flashcards
Perception
Set of processes by which an individual becomes aware of and interprets information about the environment.
Individuals give meaning to their environment through perception.
It involves deciding which information to notice, categorising and interpret this information because of existing knowledge.
Perception: Perceiver
1) Experience: they lead us to develop expectations and these expectations affect current perceptions
2) Motives: needs/motivational states affect the way we select and interpret information
3) Emotional State: emotions affecting perception
4) Attitude
Components of Perception
Perceiver
Target
Situation
Perception: Target
1) Degree of ambiguity: triggers shortcuts and potential biases
2) Social Status: refers to a person’s position in society and is generally determined by factors such as income, occupational and role.
3) Similarity
Perception: Situation
Context: adds information about the target (think about a critical comment made by your boss a week before your promotion. You would weigh that comment differently had you not been up to your promotion)
Framing
Every way of seeing something is also a way of not seeing something else
Rational Decision-Making Process
- Identify the problem
- Establish a decision criteria
- Weigh the criteria
- Generate alternatives
- Evaluate alternatives
- Choose best alternative
- Implement the decision
- Evaluate the decision
Bounded rationality
Rationality is limited when individuals make decisions.
An important aspect of this model is the tendency to satisfice.
The decision maker saves time and effort by accepting alternatives that satisfy the minimum threshold