Sessions 9/10/12- Org Design (functional,divisional, etc)

Question 1

Function

Answer 1

a subunit composed of people working working together who possess the same or similar techniques, knowledge, or skills to perform their jobs

Question 2

Division

Answer 2

a subunit composed of a collection of functions or departments that share responsibility in producing a particular good or service

Question 3

Organisational complexity

Answer 3

the number of different functions and division present in an organisation

Question 4

Function types

Answer 4

Support
Maintenance
Productive
Adaptive
Managerial

Question 5

Vertical differentiation

Answer 5

the way an organisation designs its authority hierarchy and the links to which the reporting relationships happen

Establishes the distribution of authority between levels

Question 6

Horizontal differentiation

Answer 6

the way an organisation groups its tasks into roles and roles into subunits (functions and divisions)

roles differentiated according to their main task responsibilities

Question 7

Integration

Answer 7

the process of coordinating different tasks and roles in the organisation for the purpose of goal achievement

Question 8

Differentiation

Answer 8

process of establishing the division of labor and tasks throughout the organisation

Question 9

Division of labor

Answer 9

aka specialisation the process of assigning different tasks to different people in the organisation

Question 10

Advantages of Division of Labor

Answer 10

Efficient use of labor
Reduced training costs
Increased standardisation and uniformity of output
Increased expertise from repetition of tasks

Question 11

Disadvantages of Division of labor

Answer 11

Routine can lead to demotivation
Reduced job satisfaction
Decreased worker involvement and commitment
Increased worker alienation
Possible incompatibilities with computer technologies

Question 12

Departmentalisation

Answer 12

process by which tasks are managed and allocated to different work groups

Question 13

Functional Structure

Answer 13

is an org design that groups people on the basis of the same skills, techniques used, products produced and resources they use. it is the basis of horizontal differentiation

Question 14

Pros of a functional structure

Answer 14

economies of scale
people become more specialised on what they’re working on
norms and values are developed which allow more control over behaviour therefore better and more coherent quality of products is produced
high level of delegation (functional manager)

Question 15

Cons of functional structure

Answer 15

organization politics: each function builds its own empire
importance to titles
trade off between differentiation and integration
diminished will to innovate

Question 16

Divisional Structure

Answer 16

group of functions organised around a particular geographical area, product/service, or market

Question 17

Matrix Structure

Answer 17

when employees report to 2 managers they are working in a matrix structure. for example, a product team manager and a functional manager

Question 18

team-based structure

Answer 18

organisations with a team-based structure create horizontal and vertical teams that can define part of or all the organization

Question 19

lattice structure

Answer 19

in such a a structure, cross-level and cross-functional teams are formed and dissolved to get a particular task done

Question 20

network structure

Answer 20

collection of autonomous units or firms that act as a single entity using social mechanisms for coordination and control