SESSION 13 - The dark side of IT

Question 1

Whats the article about?

Answer 1

IT- induced technology stress, technology addiction and misuse at the workplace

Question 2

How does technostress emerge?

Answer 2

1. Feeling of forced multitask
2. Remote work and flex time
3. Short technology cycles
4. Complex user interfaces

Question 3

Whats employee misuse of IT

Answer 3

1. Malicious employee behaviour
2. Unsanctioned behaviour
3. Naiver user interaction

Question 4

Why should senior leaders care?

Answer 4

1. serious risks to productivity
2. distracted employees
3. harm well-being
4. monetary and reputational risks
5. legal risks

Question 5

What can senior and IT leaders do?

Answer 5

1. make the organization aware
2. develop strategic plans
3. lead by example
4. drive formal and informal learning
5. provide technical and general support
6. build resistant features