SESSION 11 - Extending business value through wearables

Question 1

Whats the article about?

Answer 1

• internet is growing exponentially as hundreds of different devices traditionally not regarded as computers (such as cars, watches, fridges etc) are connected with potential to communicate with other devices  vision of Internet of Things (IoT) = wearables as devices worn by humans
• to meet challenges and opportunities of these wearables, IS executives need set of decision frameworks to explore

Question 2

Whats the internet of things?

Answer 2

IoT: allows everyday physical objects to be connected to Internet so that they can collect data, identify themselves to other devices, engage in data exchange & be controlled by other devices
* IoT extends beyond portable electronic devices – includes vehicles, household appliances etc

Question 3

What are wearable technologies?

Answer 3

Wearable technologies: technological enhancement of products that can be worn on almost any part of anatomy (watches, glasses, shoes); contain computer chip + communicating & computing power
* fashion appeal + security (personal data + physical injury avoidance) is very critical
* wearable technologies will represent huge future market

Question 4

Whats the source-user grid?

Answer 4

Source-user grid: helps executives understand information flows of the device – who uses the data generated and how does the wearable generate the data

Question 5

What are the two dimensions of the source-user grid?

Answer 5

1) main user of info 2) source of data
–> focus on people and problems rather than software and technology

Question 6

What are the different types of awareness?

Answer 6

Self-situation awareness: wearer + external source  Google glass: using internet to get information

Other-situation awareness: someone else + external  Safelet: someone else sees wearers geographic location

Self-awareness: wearer + wearer as source  Lechal Shoe: measures wearers movements and shows him with vibrations when to turn right & left

Other-awareness: someone else + wearer as a source  SmartCap: truck companies know for ow long truck drivers have been working

Question 7

Whats the purpose interaction matrix?

Answer 7

Purpose-interaction matrix: helps executives understand different purposes for wearable device in terms of human experience of wearing it as well as whether the device is intended to interact with wearer only or with other devices or people

Question 8

What are the two dimensions of the purpose interaction matrix?

Answer 8

Amplification: individual’s ordinary awareness can be extended or enhanced (even to point of ultra-consciousness)

Attenuation: wearable technology can take something that once occupied person’s conscious awareness and drop it below this level by performing task automatically = making unconscious

Question 9

Whats the 5E-framework?

Answer 9

5-E Framework: combines insights from PI matrix & SU grid = combines source of information with purpose of device

Question 10

What are the 4 quadrants of the 5E framework?

Answer 10

1. eliminate
2. extend
3. enrich & expand
4. elevate

Question 11

Whats the conclusion?

Answer 11

• when info and communication devices weave into our everyday lives, they fade away from our consciousness  we stop working knowingly with them but now take them for granted and work through them unconsciously
• Internet of Everything is emerging = not standalone devices, but highly connected parts of system
• when things and people are connected, new ways of working and living may follow