ServiceNow Platform Overview

Question 1

A role is a:

a) individual to whom you have granted access to your ServiceNow instance.
b) set of members to a subscription.
c) collection of tasks.
d) collection of permissions
e) set of users delegated to perform different tasks

Answer 1

d) collection of permissions

Question 2

The Now Platform is an example of which cloud computing model?

a) Platform-as-a-Service (PaaS)
b) Software-as-a-Service (SaaS)
c) Application Platform-as-a-Service (aPaas)
d) Infrastructure-as-a-Service (IaaS)

Answer 2

c) Application Platform-as-a-Service (aPaas)

Question 3

A group is a:

a) set of users delegated to perform different tasks
b) set of users who share a common purpose
c) collection of tasks
d) individual to whom you have granted access to your ServiceNow instance

Answer 3

b) set of users who share a common purpose

Question 4

Which of the following workflow types does the Now Platform provide? Select 3 Answers from the below options.

a) Employee
b) End user
c) Information Tech
d) Customer

Answer 4

a) Employee
c) Information Tech
d) Customer

Question 5

Which of the following is the primary way to interact with the applications and data in a ServiceNow instance?

a) Service Portal
b) Workspace
c) Now mobile
d) Now Platform UI

Answer 5

d) Now Platform UI