Notifications Overview

Question 1

Where can users set their notification subscription preferences?
A. Notification settings
B. System settings
C. Email settings
D. Subscription settings

Answer 1

B. System settings

Question 2

Which three tabs are used to configure an email notification? Select 3 Answers from the below options.
A. Which email template
B. What the subject is
C. When to send
D. Who will receive
E. What it will contain

Answer 2

C. When to send
D. Who will receive
E. What it will contain

Question 3

Which feature allows users to manage which notifications they receive about various activities occurring in the platform?
A. Subscriptions
B. Platform Chat
C. Now on Now
D. ServiceNow Mobile

Answer 3

A. Subscriptions

Question 4

To see the notifications that are currently defined on the Now Platform, you can navigate to:

A. System Definitions > Notifications
B. Notifications > Email > System Notifications
C. System Notification > Definitions
D. System Notification > Email > Notifications

Answer 4

D. System Notification > Email > Notifications

Question 5

When configuring an email notification, where can you choose field values from the record to include within the message?
A. Select fields pane
B. Variables context menu
C. Platform variables
D. Select variables

Answer 5

D. Select variables

Question 6

Notifications in the Now Platform occur through which of the following methods? Select 3 Answers from the below options.
A. SMS
B. Virtual Helper
C. Workplace Chat
D. Meeting Invitation
E. Email

Answer 6

A. SMS
D. Meeting Invitation
E. Email