Selection Flashcards
1
Q
Selection
A
-the process of deciding which applicant for a job a business should accept
2
Q
What is a cv
A
- document that an applicant designs providing
- personal details
- education history
- previous employment history
- sustainability and reason for applying for the job
- name of references
3
Q
What are the advantages of a cv
A
- people who have their cv ready with apply without delay
- formats for cv are looser and more informal allowing them to inject some of their own personality
4
Q
What are the disadvantages of cvs
A
- lot of candidates may have help making their cv meaning they might not be as good as their document suggests
- people might just be sending lots off meaning they wont be personalised to the business so they can waste time
- they are difficult to compare as some peoples may be 1 page whereas others may be pages
5
Q
Application form compared to cv
A
- job applications are normally personal to the business , cvs are more generic
- they tailor to the exact needs of the business in an applicant form
6
Q
Advantages of application form.
A
- allows you to get the answers to the questions you want
- they will get less random applicants and instead applicants that are more serious and passionate about that job
7
Q
Disadvantages of application forms
A
- fewer applicants due to the time it takes
- they might not have the time to fill the application forms meaning they may miss out on really good candidates
8
Q
Physchometric tests
A
- They assess capabilities (intelligence)
- aptitude (skills)
- personality
9
Q
Other tests include
A
- scenario test
- written test
10
Q
Advantages of tests
A
- Ascertain/establishes what people will do in real situation
- ascertain if a candidates personality fits with the organisation
- responses less likely to be impacted by nerves
11
Q
Limited usefulness of tests
A
-candidate may give the answers that they think the interviewer is looking for not what they would really do
12
Q
Interviews
A
- can establish if their personality fits with the business
- non verbal aspects can be considered
- can see how candidates cope under pressure
- chance for candidates to ask questions
- see if candidate matches up with cv
13
Q
Limitation of the usefulness of interviews
A
- an unstructured 30 minute interview does no predict long term performance
- extroverts do better in interviews than introverts
- we are more likely to base it off the interview than good references meaning could pick wrong person
14
Q
Span of control
A
-the number of employees a manager is responsible for , the number of subordinates that report to one person
15
Q
Productivity
A
-the output er person in a particular period of time
16
Q
Appraisal
A
-a review of an employee performance with goals to improve on and how to achieve them
17
Q
Organisation by system
A
-with each individual function operates as its own smaller business with their own sales, HR and marketing
18
Q
Letters of application
A
- A letter of application, also known as a cover letter, it is a document sent with a cv or application form to provide additional information
19
Q
Training
A
-the process of increasing the knowledge and skills of the workforce to enable them to perform their job effectively
20
Q
Benefits of training
A
- increase in productivity
- less supervision required
- Equips staff with skills to do their jobs
- helps the business to achieve its aims
- improves customer service
- improve safety
- makes staff fell valued
- reduces wastage
- reduces labour turnover
21
Q
3 types of training
A
- induction
- on the job
- off the job
22
Q
Training
A
-the process of increasing the knowledge and skills of the workforce to enable them to perform their job effectively
23
Q
Benefits of training
A
- increases productivity
- less supervision required
- equips staff with skills to do their jobs
- helps the business to achieve its aims
- improves customer service
- improve safety
- makes staff feel valued
- reduces wastage
- reduces labour turnover
24
Q
3 types of training
A
- induction
- on the job
- off the job
25
Induction
-training aimed at introducing new employees to a business and its procedures
26
Induction training checklist
- how to get around building
- meet and greet manager and colleagues
- how to answer the phone
- location of fire exists
- issuing of badge
- displiciary procdures
27
Key points of induction training
- should focus on the things that reduce employee anxiety
| - focus on things that will allow employees to become more productive more quickly
28
On the job training
-with on the job training employees receive training whilst remaining in the workplace it can involve demonstration and coaching
29
Training
-the process of increasing the knowledge and skills of the workforce to enable them to perform their job effectively
30
Benefits of training
- increases productivity
- less supervision required
- equips staff with skills to do their jobs
- helps the business to achieve its aims
- improves customer service
- improve safety
- makes staff feel valued
- reduces wastage
- reduces labour turnover
31
3 types of training
- induction
- on the job
- off the job
32
Induction
-training aimed at introducing new employees to a business and its procedures
33
Induction training checklist
- how to get around building
- meet and greet manager and colleagues
- how to answer the phone
- location of fire exists
- issuing of badge
- displiciary procdures
34
Key points of induction training
- should focus on the things that reduce employee anxiety
| - focus on things that will allow employees to become more productive more quickly
35
On the job training
-with on the job training employees receive training whilst remaining in the workplace it can involve demonstration and coaching
36
Training
-the process of increasing the knowledge and skills of the workforce to enable them to perform their job effectively
37
Benefits of training
- increases productivity
- less supervision required
- equips staff with skills to do their jobs
- helps the business to achieve its aims
- improves customer service
- improve safety
- makes staff feel valued
- reduces wastage
- reduces labour turnover
38
3 types of training
- induction
- on the job
- off the job
39
Induction
-training aimed at introducing new employees to a business and its procedures
40
Induction training checklist
- how to get around building
- meet and greet manager and colleagues
- how to answer the phone
- location of fire exists
- issuing of badge
- displiciary procdures
41
Key points of induction training
- should focus on the things that reduce employee anxiety
| - focus on things that will allow employees to become more productive more quickly
42
On the job training
-with on the job training employees receive training whilst remaining in the workplace it can involve demonstration and coaching
43
Training
-the process of increasing the knowledge and skills of the workforce to enable them to perform their job effectively
44
Benefits of training
- increases productivity
- less supervision required
- equips staff with skills to do their jobs
- helps the business to achieve its aims
- improves customer service
- improve safety
- makes staff feel valued
- reduces wastage
- reduces labour turnover
45
3 types of training
- induction
- on the job
- off the job
46
Induction
-training aimed at introducing new employees to a business and its procedures
47
Induction training checklist
- how to get around building
- meet and greet manager and colleagues
- how to answer the phone
- location of fire exists
- issuing of badge
- displiciary procdures
48
Key points of induction training
- should focus on the things that reduce employee anxiety
| - focus on things that will allow employees to become more productive more quickly
49
On the job training
-with on the job training employees receive training whilst remaining in the workplace it can involve demonstration and coaching
50
Training
-the process of increasing the knowledge and skills of the workforce to enable them to perform their job effectively
51
Benefits of training
- increases productivity
- less supervision required
- equips staff with skills to do their jobs
- helps the business to achieve its aims
- improves customer service
- improve safety
- makes staff feel valued
- reduces wastage
- reduces labour turnover
52
3 types of training
- induction
- on the job
- off the job
53
Induction
-training aimed at introducing new employees to a business and its procedures
54
Induction training checklist
- how to get around building
- meet and greet manager and colleagues
- how to answer the phone
- location of fire exists
- issuing of badge
- displiciary procdures
55
Key points of induction training
- should focus on the things that reduce employee anxiety
| - focus on things that will allow employees to become more productive more quickly
56
On the job training
-with on the job training employees receive training whilst remaining in the workplace it can involve demonstration and coaching
57
Training
-the process of increasing the knowledge and skills of the workforce to enable them to perform their job effectively
58
Benefits of training
- increases productivity
- less supervision required
- equips staff with skills to do their jobs
- helps the business to achieve its aims
- improves customer service
- improve safety
- makes staff feel valued
- reduces wastage
- reduces labour turnover
59
3 types of training
- induction
- on the job
- off the job
60
Induction
-training aimed at introducing new employees to a business and its procedures
61
Induction training checklist
- how to get around building
- meet and greet manager and colleagues
- how to answer the phone
- location of fire exists
- issuing of badge
- displiciary procdures
62
Key points of induction training
- should focus on the things that reduce employee anxiety
| - focus on things that will allow employees to become more productive more quickly
63
On the job training
-with on the job training employees receive training whilst remaining in the workplace it can involve demonstration and coaching
64
Training
-the process of increasing the knowledge and skills of the workforce to enable them to perform their job effectively
65
Benefits of training
- increases productivity
- less supervision required
- equips staff with skills to do their jobs
- helps the business to achieve its aims
- improves customer service
- improve safety
- makes staff feel valued
- reduces wastage
- reduces labour turnover
66
3 types of training
- induction
- on the job
- off the job
67
Induction
-training aimed at introducing new employees to a business and its procedures
68
Induction training checklist
- how to get around building
- meet and greet manager and colleagues
- how to answer the phone
- location of fire exists
- issuing of badge
- displiciary procdures
69
Key points of induction training
- should focus on the things that reduce employee anxiety
| - focus on things that will allow employees to become more productive more quickly
70
On the job training
-with on the job training employees receive training whilst remaining in the workplace it can involve demonstration and coaching
71
Training
-the process of increasing the knowledge and skills of the workforce to enable them to perform their job effectively
72
Benefits of training
- increases productivity
- less supervision required
- equips staff with skills to do their jobs
- helps the business to achieve its aims
- improves customer service
- improve safety
- makes staff feel valued
- reduces wastage
- reduces labour turnover
73
3 types of training
- induction
- on the job
- off the job
74
Induction
-training aimed at introducing new employees to a business and its procedures
75
Induction training checklist
- how to get around building
- meet and greet manager and colleagues
- how to answer the phone
- location of fire exists
- issuing of badge
- displiciary procdures
76
Key points of induction training
- should focus on the things that reduce employee anxiety
| - focus on things that will allow employees to become more productive more quickly
77
On the job training
-with on the job training employees receive training whilst remaining in the workplace it can involve demonstration and coaching
78
Training
-the process of increasing the knowledge and skills of the workforce to enable them to perform their job effectively
79
Benefits of training
- increases productivity
- less supervision required
- equips staff with skills to do their jobs
- helps the business to achieve its aims
- improves customer service
- improve safety
- makes staff feel valued
- reduces wastage
- reduces labour turnover
80
3 types of training
- induction
- on the job
- off the job
81
Induction
-training aimed at introducing new employees to a business and its procedures
82
Induction training checklist
- how to get around building
- meet and greet manager and colleagues
- how to answer the phone
- location of fire exists
- issuing of badge
- displiciary procdures
83
Key points of induction training
- should focus on the things that reduce employee anxiety
| - focus on things that will allow employees to become more productive more quickly
84
On the job training
-with on the job training employees receive training whilst remaining in the workplace it can involve demonstration and coaching
85
Training
-the process of increasing the knowledge and skills of the workforce to enable them to perform their job effectively
86
Benefits of training
- increases productivity
- less supervision required
- equips staff with skills to do their jobs
- helps the business to achieve its aims
- improves customer service
- improve safety
- makes staff feel valued
- reduces wastage
- reduces labour turnover
87
3 types of training
- induction
- on the job
- off the job
88
Induction
-training aimed at introducing new employees to a business and its procedures
89
Induction training checklist
- how to get around building
- meet and greet manager and colleagues
- how to answer the phone
- location of fire exists
- issuing of badge
- displiciary procdures
90
Key points of induction training
- should focus on the things that reduce employee anxiety
| - focus on things that will allow employees to become more productive more quickly
91
On the job training
-with on the job training employees receive training whilst remaining in the workplace it can involve demonstration and coaching
92
Training
-the process of increasing the knowledge and skills of the workforce to enable them to perform their job effectively
93
Benefits of training
- increases productivity
- less supervision required
- equips staff with skills to do their jobs
- helps the business to achieve its aims
- improves customer service
- improve safety
- makes staff feel valued
- reduces wastage
- reduces labour turnover
94
3 types of training
- induction
- on the job
- off the job
95
Induction
-training aimed at introducing new employees to a business and its procedures
96
Induction training checklist
- how to get around building
- meet and greet manager and colleagues
- how to answer the phone
- location of fire exists
- issuing of badge
- displiciary procdures
97
Key points of induction training
- should focus on the things that reduce employee anxiety
| - focus on things that will allow employees to become more productive more quickly
98
On the job training
-with on the job training employees receive training whilst remaining in the workplace it can involve demonstration and coaching
99
Training
-the process of increasing the knowledge and skills of the workforce to enable them to perform their job effectively
100
Benefits of training
- increases productivity
- less supervision required
- equips staff with skills to do their jobs
- helps the business to achieve its aims
- improves customer service
- improve safety
- makes staff feel valued
- reduces wastage
- reduces labour turnover
101
3 types of training
- induction
- on the job
- off the job
102
Induction
-training aimed at introducing new employees to a business and its procedures
103
Induction training checklist
- how to get around building
- meet and greet manager and colleagues
- how to answer the phone
- location of fire exists
- issuing of badge
- displiciary procdures
104
Key points of induction training
- should focus on the things that reduce employee anxiety
| - focus on things that will allow employees to become more productive more quickly
105
On the job training
-with on the job training employees receive training whilst remaining in the workplace it can involve demonstration and coaching
106
Training
-the process of increasing the knowledge and skills of the workforce to enable them to perform their job effectively
107
Benefits of training
- increases productivity
- less supervision required
- equips staff with skills to do their jobs
- helps the business to achieve its aims
- improves customer service
- improve safety
- makes staff feel valued
- reduces wastage
- reduces labour turnover
108
3 types of training
- induction
- on the job
- off the job
109
Induction
-training aimed at introducing new employees to a business and its procedures
110
Induction training checklist
- how to get around building
- meet and greet manager and colleagues
- how to answer the phone
- location of fire exists
- issuing of badge
- displiciary procdures
111
Key points of induction training
- should focus on the things that reduce employee anxiety
| - focus on things that will allow employees to become more productive more quickly
112
On the job training
-with on the job training employees receive training whilst remaining in the workplace it can involve demonstration and coaching
113
Training
-the process of increasing the knowledge and skills of the workforce to enable them to perform their job effectively
114
Benefits of training
- increases productivity
- less supervision required
- equips staff with skills to do their jobs
- helps the business to achieve its aims
- improves customer service
- improve safety
- makes staff feel valued
- reduces wastage
- reduces labour turnover
115
3 types of training
- induction
- on the job
- off the job
116
Induction
-training aimed at introducing new employees to a business and its procedures
117
Induction training checklist
- how to get around building
- meet and greet manager and colleagues
- how to answer the phone
- location of fire exists
- issuing of badge
- displiciary procdures
118
Key points of induction training
- should focus on the things that reduce employee anxiety
| - focus on things that will allow employees to become more productive more quickly
119
On the job training
-with on the job training employees receive training whilst remaining in the workplace it can involve demonstration and coaching
120
Training
-the process of increasing the knowledge and skills of the workforce to enable them to perform their job effectively
121
Benefits of training
- increases productivity
- less supervision required
- equips staff with skills to do their jobs
- helps the business to achieve its aims
- improves customer service
- improve safety
- makes staff feel valued
- reduces wastage
- reduces labour turnover
122
3 types of training
- induction
- on the job
- off the job
123
Induction
-training aimed at introducing new employees to a business and its procedures
124
Induction training checklist
- how to get around building
- meet and greet manager and colleagues
- how to answer the phone
- location of fire exists
- issuing of badge
- displiciary procdures
125
Key points of induction training
- should focus on the things that reduce employee anxiety
| - focus on things that will allow employees to become more productive more quickly
126
On the job training
-with on the job training employees receive training whilst remaining in the workplace it can involve demonstration and coaching
