Section 5 Flashcards
emergency procedures
Types of passenger panic?
Negative Panic
Postive Panic
Negative Panic Passengers..
Complete lack of concern to take positive action to save their life.
Corrective Action: Repeated shouted commands, give passenger a task/duty during the planned emergency to divert - focus on a piece of equipment
Postive Panic Passengers..
A sudden unreasoning, hysterical fear, often spreading quickly among the passengers and may prevent crew members from performing their necessary evacuation.
Corrective Action: Verbally gain control with passenger, if this fails, gain control via shock value, if required ‘slap’ only once.
Classifications of Landings
Normal
Abnormal
Emergency
Normal Landing
Indicates a normal, uneventful landing is expected. No emergency preparations are necessary
Abnormal Landing
Indicates a condition exists that requires a higher level of alertness than normal. Evacuation is unlikely. FA will just be briefed.
Emergency Landing
Indicates a serious situation exists that requires the flight attendant to follow emergency procedures under the captain’s direction. Evacuation is likely. FA refers to emergency procedures folder.
Types of landing
Prepared / Planned
Unprepared / Unplanned
Prepared / Planned
allows the crew to prepare the passengers, cabin, and themselves for the landing.
FA will complete as much of of the cabin preparation checklist, as time permits.
Unprepared / Unplanned
unexpected situation with limited or no time available for preparation. usually occurs on takeoff or landing.
occurs 3 minutes of takeoff, last 8 minutes of flight
PIC: “BRACE, BRACE, BRACE” (OR 6 CHIME SIGNALS)
EMERGENCY
HEADS DOWN
STAY DOWN
Emergency Landing Briefing (TESTS)
Type of emergency
Estimated time of Landing + Cabin secure
Signals
Tell passengers
Special Instructions
Post Evacuation Duties
1) Gather passengers upwind approx 300ft from the aircraft and away from emergency response vehicles
2) Perform a headcount of passengers
3) Retrieve any additional safety equipment or supplies from aircraft (first aid kit, blankets, etc)
4) Administer first aid as required
5) Assess need to seek protection from environmental elements (walk to terminal building, wait for assistance, etc)
Rapid Deplanement - what situations cause this? where do passengers exit?
Bomb threats, Large fuel spills, smoke in the cabin
Leave the cabin in the expeditious manner through the main passenger door, without rish of injury to the passengers, crew, or damage to the aircraft.
Aircraft Attitudes - where do you exit?
Exits lowest to the ground.
Water landings: use high side of aircraft.
FA Protective Position during evacuation..
Remains safe from:
- being pushed out of hte aircraft’
- losing their balance or falling if the aircraft changes attitude.
- passengers clinging to them
in other words, keeping yourself safe.
Your voice during commands must be:
Clear
Loud
Positive
Slow/Calm
Authoritative
Deliberate
Distinctive
Repetitive
Ditching vs Inadvertent Water Contact
Ditching - planned emergency landing on water
Inadvertent water contact - unplane emergency landing water
Surving in Water - how do you maintain control of the situation?
By priority:
1) Keep passengers together and keep bodies out of water as much as possible (aircraft debris - use as flotation devices)
2) Keep passengers together in groups of 4, arms around each other in a huddle position. Children and elderly in the centre (shorter predictable survival time)
3) Prevent excessive expenditure of energy, preventing heat loss and hypothermia to sustain life
H.E.L.P. ?
Heat Escape Lessoning Position
What should you always ask an ABP during a prepared emergency?
Are you able and willing to help me?
The purpose of ABP?
- crowd control
- operation of exits
- assisting special attention passengers
ABP Briefing for Exit operation - W.A.B.O.E.H.
WHEN - to open the exit
ASSESS - look to ensure it is safe
BLOCK - stop the use of the exit if it is unsafe
OPEN - how to open the exit
EXIT - how to get out of the exit
HELP - assist passengers on the ground
Four factors of the Fire Tetrahedron?
Oxygen, Fuel, Heat, Chain Reaction