(ADD ONS ONLY) Individual Passenger Briefings Flashcards
FAM 3.13 and 3.14
1
Q
What does general pre-boarding include?
A
- use of seatbelts
- brace positions
- exits (primary/alternate)
- washroom/lavatory
- FA call button
- when and how to deplane/evacuate
- SFC
2
Q
Pregnant Passenger
A
offer blanket
3
Q
Passenger Unable to sit upright
A
- deplane last
- extra assistance deplanning
- most suitable brace position
4
Q
Emotional Support Animal
A
- infant brace position
- keep dog with you
- leash/harness
- lavatory (bring with you to lav)
5
Q
Passenger Travelling with Oxygen
A
- stowed under seat
- O2 hose (not obstructing)
- leave o2 behind in an evacuation
6
Q
Infant with Restraint Device
A
- life vest
- baby restricted (during taxi, takeoff, landing, etc)
- car seat secured
- only take baby in evacuation
7
Q
Visually Impaired
A
- supplemental briefing card
- service animal (window, on floor)
- cane (seat pocket)
- review equipment (seatbelt, oxygen mask, life vest)
- tactile inspection of exits
- # rows (seatback/arm rest) to emergency exit
8
Q
Mental Health
A
- review FA call button
- pay attention to demo
9
Q
Pax with Service Dog
A
- must stay with passenger
- dog must remain on floor
- must evacuate with passenger
10
Q
WCHR/ WCHS
A
pay attention to general boarding.
11
Q
Unaccompanied Minor
A
- Review FA call button
- Deplane last
- Pay attention to safety demo
12
Q
Pax with Allergy
A
- 1 row buffer. ‘buffer zone’
- notify other passengers about the passenger with allergy
- anything the FA should know to assist (epi pen, where is it located?)
13
Q
Prisoner and Escort
A
- not cuffed to aircraft
- no alcohol to passenger and escort
- must escort to lavatory
- ask escort before serving
- deplane lasy
- seated window at aft
14
Q
Hearing/Deaf
A
- pen, paper, lip reading, supplement briefing cards
- safety features card: brace position, emergency exits
- emergency equipment
15
Q
Child (with company)
A
- FA call button
- safety features card
- brace position
