Section 1-5

Question 1

Passing mark for any exam?

Answer 1

80%

Question 2

What is Transport Canada responsible for?

Answer 2

To ensure all operations, procedures, safety equipment, and training is in accordance with regulations and standards.

Question 3

The time in Greenwich, England is also known as…?

Answer 3

Universal Time Coordinated (UTC)

Question 4

What is the abbreviation for Estimated Time of Arrival?

Answer 4

ETA

Question 5

What is the chain of command in the event of an incapacitated crew member?

Answer 5

Incapacitated PIC: approved or company check pilot assigned on the flight (if available), then First officer.

Incapacitated FIC: the remaining flight attendant shall assume FIC role.

Question 6

How many FAs are required in ATR72?

Answer 6

1 FA - 40 pax or less
2 FAs - 41 pax or more

Question 7

Airport codes for:

Winnipeg
Thompson
Flin Flon
The Pas

Answer 7

YWG
YTH
YFO
YQD

Question 8

Airport codes for:

Gillam
Churchill
Whale cove

Answer 8

YGX
YYQ
YXN

Question 9

Airport code for:

Arviat
Ranket Inlet
Baker Lake

Answer 9

YEK
YRT
YBK

Question 10

Airport code for:

Naujaat
Coral Harbour
Sanikilauq
Chesterfield Inlet

Answer 10

YUT
YZS
YSK
YCS

Question 11

Abbreviation for aircraft?

Answer 11

A/C

Question 12

Who outlines guidelines for all carriers operating under Canadian rules?

Answer 12

Transport Canada

Question 13

What is altitude?

Answer 13

The aircraft height above sea level.

Question 14

Who is required to attend crew briefings?

Answer 14

Pilot-in-command, First officer, In-charge FA, 2nd FA

Question 15

Can you refuse a Transport Canada Inspection?

Answer 15

No.

Question 16

What are the 3 levels of communication?

Answer 16

Normal, abnormal, Emergency

Question 17

What are the components of pre-flight crew briefings?

Answer 17

• Fitness of crew members for duty
• Anticipated weather
• anticipated flying conditions
• flight time
• altitudes
• review of selected communication procedures
• review of selected emergency procedures
• review of selected safety procedures
• review of selected security procedures
• any additional information necessary for the flight including information respecting unserviceable equipment or abnormalities that may affect passengers

Question 18

Are pre-flight crew briefings mandatory?

Answer 18

Yes.

Question 19

What is the purpose of wearing your uniform?

Answer 19

Professionalism, Better protection in an event of an emergency, to be identified by passengers and emergency responders

Question 20

JUICE in phonetic alphabet

Answer 20

Juliet, Uniform, India, Charlie, Echo

Question 21

what are Canadian Aviation Regulations (CAR)

Answer 21

regulations requirement design to enhance safety and competitiveness of the Canadian aviation industry

Question 22

What is safety management system?

Answer 22

A systematic, explicit, comprehensive and proactive process for managing operational and technical systems with financial and Human Resources to achieve safe operations

Question 23

Where did Calm Air document there methods of compliance (SMS)?

Answer 23

SMS Policy Manual in Compass company intranet.

Question 24

Who is responsible for the safety of employees, passengers, and corporate resources?

Answer 24

All employees of Calm Air.

Question 25

Part II of Canada Labour Code provides an employee with three rights. What are they?

Answer 25

- the right to know - the right to participate - the right to refuse

Question 26

If you are unable to board passengers on time, when should you let CSA know?

Answer 26

Let CSA know 35 mins prior to boarding

Question 27

Who are you assisting in pre-boarding?

Answer 27

Special Attention Passengers

Question 28

When do you do your silent review?

Answer 28

Take off - after 'CABIN SECURE' until landing gear is retracted Landing - final approach signal until landing + clearing active runaway

Question 29

Should passengers interact with cabin crew during silent review?

Answer 29

No. UNLESS it is safety related.

Question 30

Why should cabin crew prioritize their own safety?

Answer 30

Cabin crew is the one that can help passengers in case of emergency.

Question 31

What is the point of a silent review?

Answer 31

To ensure you are prepared for an unprepared emergency.

Question 32

What do you do in a silent review?

Answer 32

- brace positions - operation of exits - location or ABPs - location of Special Attention passengers - location of emergency equipment - commands - evacuation

Question 33

What is Passenger Escort? Personal Attendant?

Answer 33

Passenger escort's purpose is supervision and assistance only. Personal attendant is an ABP that assists them in an emergency and attends personal needs of the passenger.

Question 34

Where should the Escort/Attendant be sitting?

Answer 34

Adjacent to the Special Attention or Restricted passenger.

Question 35

Types of Mobility Impairment passengers?

Answer 35

WCHR (ramp) WCHS (steps) WCHP (partially mobile) WCHC (complete immobile) Wheelchair athlete

Question 36

Umbrella of Aviation Regulations ?

Answer 36

Aeronautics Act | > FAA, TC | >> all airline companies

Question 37

What are Temporary Revisions (TRs)?

Answer 37

To immediately and temporarily amend the flight attendant manual between normal revisions.

Question 38

You can't consume alcohol how many hours prior to flight?

Answer 38

12 hours

Question 39

How long should you wait prior to working if you donate blood?

Answer 39

48 hours

Question 40

What is the aeronautics act?

Answer 40

The foundation for the aviation regulatory program

Question 41

When doing a pax head count, who is exempted from this?

Answer 41

Infants under 2 years of age, and individuals sitting on the observer seats in the flight deck.

Question 42

What should crew members carry with them when reporting for duty?

Answer 42

- valid restricted area identification card (RAIC) - valid passport (for international flights) - cabin electronic flight bag (C-EFB), minimum 90% - valid company issued training cards - portable battery pack (suggested)