Section 2- Moving forward

Question 1

On November 12th, _____ , I was honored and humbled to be selected as Fire Chief of the Phoenix Fire Department.

Answer 1

2014

Question 2

The Phoenix Fire Department is a community based organization with nearly _________ sworn and civilian members.

Answer 2

2000

Question 3

we have ___ Fire Stations

Answer 3

57

Question 4

We have 57 fire stations throughout the City’s ____ square miles.

Answer 4

520

Question 5

Our Department’s primary function is __________ and Emergency Medical Service, though we provide many other services to the public.

Answer 5

Fire Protection

Question 6

Together with our ____ regional partners,

Answer 6

27

Question 7

Together with our 27 regional partners, we have an emergency response system that represents the ______ largest fire department in the Country,

Answer 7

second

Question 8

Together with our 27 regional partners, we have an emergency response system that represents the second largest fire department in the ________ ,

Answer 8

country

Question 9

Thanks to our Phoenix Firefighters and supporting civilian staff, our Fire Department has a ___________ reputation for excellence, which is founded on professionalism.

Answer 9

worldwide

Question 10

I will support our membership and keep them ___ by providing them with the best training, equipment, and leadership.

Answer 10

safe

Question 11

My priority is to provide the highest level of fire and life safety protection to ___ million residents of the City of Phoenix.

Answer 11

1.5

Question 12

Public administrators are indeed community stakeholders and play an ______ role in shaping the community in which we live and serve.

Answer 12

integral

Question 13

Since the _____________ was created and implemented in 2007,

Answer 13

inaugural Strategic Plan

Question 14

Since the inaugural Strategic Plan was created and implemented in _____

Answer 14

2007

Question 15

A ________ recession resulted in significant budget cuts to our Department.

Answer 15

national

Question 16

We are confident we have identified a comprehensive ______ to address our future.

Answer 16

strategy

Question 17

The strategic initiatives that were identified in this plan were accomplished through ___________ and hard work.

Answer 17

dedication

Question 18

This Strategic Plan is the result of these significant discussions, detailed planning and careful implementation.

Answer 18

inaugural

Question 19

Our administration, the ______________ and our members are working closely together to ensure that the new goals we have set are accomplished through a unified approach.

Answer 19

United Phoenix Firefighters Association

Question 20

We utilized the Department’s _____________ process to develop the 2016 initiatives.

Answer 20

RBO

Question 21

Labor management groups worked __________ to determine the most critical concerns facing the Department.

Answer 21

diligently

Question 22

We examined opportunities to manage them successfully and identified ___ strategic initiatives to be addressed through Fiscal Year 2018/2019.

Answer 22

6

Question 23

Each of the six Strategic Initiatives was assigned to a ______ and management ambassador,

Answer 23

labor

Question 24

Each of the strategic planning meetings is open to all members of the Phoenix Fire Department, ______ and civilian.

Answer 24

sworn

Question 25

Our members are optimistic about the future of the Phoenix Fire Department and our capacity to continue to provide ___________ to the residents of Phoenix.

Answer 25

excellent service

Question 26

The Phoenix Fire Department is responsible for a ________ of training in order to maintain and enhance members’ knowledge and skills.

Answer 26

wide‐range

Question 27

comprehensive training and development The purpose of this initiative is to develop a sustainable method for __________ Department training.

Answer 27

comprehensive

Question 28

Delivering training has become a _________ due to the size of our Department.

Answer 28

challenge

Question 29

We must identify a method to improve and sustain our training processes, as well as minimize the impact that on‐going training has on our _____________ capabilities.

Answer 29

emergency response

Question 30

The purpose of this initiative is to develop a sustainable method for comprehensive Department training

Answer 30

comprehensive training and development

Question 31

The City of Phoenix has one of the busiest fire departments in the ________ .

Answer 31

United States

Question 32

The purpose of this initiative is to enhance our ability to serve the residents of Phoenix through the well‐organized application of technological solutions.

Answer 32

Technology and communications

Question 33

The Phoenix Fire Department is a ________ organization.

Answer 33

dynamic

Question 34

We must maintain a constant state of readiness. In order for this large system to function effectively many critical programs and ________ mechanisms are required.

Answer 34

support

Question 35

Firefighting is an inherently ________ profession.

Answer 35

dangerous

Question 36

The Phoenix Fire Department and the City of Phoenix are committed to the health and _______ of our firefighters and retirees.

Answer 36

safety

Question 37

The purpose of this initiative is to assess and implement solutions for improvements regarding member health and safety programs, as well as, compliance with nationally recognized safety standards and best‐practices.

Answer 37

Management of Human Resource

Question 38

The Phoenix Fire Department manages a significant amount of _____ and a number of important statistics.

Answer 38

data

Question 39

The data we manage includes emergency response information, employees, budget needs and _____________.

Answer 39

program management

Question 40

In addition, this data is vital to demonstrating to City management and our customers how effectively our ________ are managed.

Answer 40

resources

Question 41

Due to the size of the Phoenix Fire Department and the complexity of our work the _______ of information is staggering.

Answer 41

quantity

Question 42

It is critical that we continue to successfully measure ____, statistical information, and apply this information throughout our organization.

Answer 42

data

Question 43

Our minimum response times are set by National Fire Protection Association (NFPA) Standard _____

Answer 43

1710

Question 44

Our minimum response times are set by National Fire Protection Association (NFPA) Standard 1710, which specifies that we must reach an emergency within____ minutes of dispatch,

Answer 44

5

Question 45

Our minimum response times are set by National Fire Protection Association (NFPA) Standard 1710, which specifies that we must reach an emergency within five minutes of dispatch,_____ percent of the time.

Answer 45

90%

Question 46

A multi‐________ approach will be needed to address the challenges presented by dispatch and deployment in such a large service area.

Answer 46

faceted

Question 47

In fiscal year _______, Phoenix firefighters responded to 186,594 emergency dispatches.

Answer 47

2014-2015

Question 48

In fiscal year 2014‐2015, Phoenix firefighters responded to _______ emergency dispatches.

Answer 48

186,594

Question 49

The majority of those emergencies were ________ in nature.

Answer 49

medical

Question 50

The purpose of this initiative is the comprehensive evaluation of the variety of ways that the Department delivers emergency and non‐emergency service to our customers.

Answer 50

Emergency service delivery and deployment model