Section 10- Recruit Expectations and Training

Question 1

Section 10: The ___________ Training Process

Answer 1

Recruit

Question 2

The Recruit Training process is an exciting, dynamic, ___________ and extremely rewarding experience.

Answer 2

challenging

Question 3

In __________ weeks, Recruit Training Officers (RTOs), Firefighter or Engineer Mentors, Fire Department Managers, Field Units, Local Labor Leaders, and other experts educate and train new hires to be Phoenix Firefighters.

Answer 3

twelve

Question 4

The Recruit Training process is physically, _______ and emotionally demanding but so is the job of a firefighter.

Answer 4

mentally

Question 5

n just twelve weeks a new hire will be required to perform as an__________part of an emergency response crew.

Answer 5

integrated

Question 6

The primary focus of everything the Phoenix Fire Department does is __________.

Answer 6

Customer Service

Question 7

Customer Service is the ______ that holds all areas of training together. It provides purpose for the training.

Answer 7

thread

Question 8

In order to actualize the ______ Statement of Being Nice, Preventing Harm and Surviving, four key areas must be addressed.

Answer 8

Mission

Question 9

These areas are tied together into customer service. If any of these are not accomplished, customer service suffers. The four areas of focus for recruit training are:

Answer 9

Safety
Technical Skills
Wellness for life
Critical thinking

Question 10

These four areas are not mutually exclusive and therefore cannot be ________.

Answer 10

separated

Question 11

This will be exhibited by an inability to Be Nice, __________ and Survive.

Answer 11

Prevent Harm

Question 12

The Phoenix Fire Department has some policies, rules and ____________ during the Recruit Training process to provide the Recruits with a fair, consistent, and organized Training Academy.

Answer 12

requirements

Question 13

The Recruit is expected to provide the self-discipline, ___________, and initiative to follow these rules.

Answer 13

self-motivation

Question 14

Working hours are __________ hours unless stated otherwise, or unless the Recruit requests to stay late for assisted practice. Recruits will also be given one hour for lunch.

Answer 14

0600-1500

Question 15

Recruits shall be prepared to accept assignments at __________ hours.

Answer 15

0600

Question 16

Absence or tardiness, without prior permission, is unacceptable behavior and may lead to _________ action.

Answer 16

disciplinary

Question 17

If unable to attend class for any reason, the recruit shall call and notify an RTO by ______ hours. Each RTO can be reached by cell, pager or at their home.

Answer 17

0530

Question 18

Unusual incidents such as _______, serious illness, or family member death, etcetera, which may result in unanticipated absence or tardiness, will be reported to their RTO as soon as possible.

Answer 18

birth

Question 19

chain of command: (Recruit Firefighter to RTO to ___________ to Deputy Chief).

Answer 19

Division Chief

Question 20

The Training Academy is a __________ campus.

Answer 20

closed

Question 21

Messages may be received for Recruits in the office, ___________ , for referral to Recruits.

Answer 21

602-262-6393

Question 22

Recruits shall adhere to all Federal, ______ , and Local statutes and all City and Department rules and regulations.

Answer 22

State

Question 23

Maintain an excellent _________ with all agencies.

Answer 23

rapport

Question 24

Do not engage in any _______ activity on Fire Department property or while on duty. Violation may lead to termination.

Answer 24

sexual

Question 25

Recruits must be well-groomed and clean _________ (men) each day.

Answer 25

shaven

Question 26

The City of Phoenix, and all participating cities, maintains a workplace free of discrimination on the basis of race, national origin, ______ , disability, religion, gender, or marital status.

Answer 26

color

Question 27

Additionally, the City maintains a work place free of _________ and all forms of sexual intimidation or exploitation.

Answer 27

sexual harassment

Question 28

All employees shall be aware that the City of Phoenix, and all participating cities, will take action to prevent and correct such behavior. Furthermore, individuals who engage in such behavior are subject to disciplinary action up to and including _______.

Answer 28

termination

Question 29

We consider every Recruit our _____ and therefore focus everything we do on meeting the needs of our customers.

Answer 29

customer

Question 30

The environment is _______ but the expectations of responsibility, self-discipline, self-motivation, initiative, enthusiasm and performance are high.

Answer 30

low key

Question 31

When a Recruit Firefighter provides a positive attitude and a _________ to learn, the RTOs will provide everything possible to help them be successful.

Answer 31

willingness

Question 32

The career of a firefighter is ________, emotionally and mentally demanding.

Answer 32

physically

Question 33

The Phoenix Fire Department’s Labor/Management RBO process has clearly defined behavioral, __________ and performance standards that are critical to success in the fire service.

Answer 33

attitudinal

Question 34

The following are specific performance requirements determined to be necessary to successfully complete the fire academy. Ability to work from ______

Answer 34

heights

Question 35

The following are specific performance requirements determined to be necessary to successfully complete the fire academy. Ability to function while wearing PPE including an _____

Answer 35

scba

Question 36

The following are specific performance requirements determined to be necessary to successfully complete the fire academy. Ability to work in incendiary_________

Answer 36

environments

Question 37

The following are specific performance requirements determined to be necessary to successfully complete the fire academy. Ability to perform required ___________

Answer 37

firefighter skills

Question 38

The following are specific performance requirements determined to be necessary to successfully complete the fire academy. Ability to work in a ________

Answer 38

confined space

Question 39

During this phase you will be introduced to the skills and standards you will be required to perform.You will walk through the steps in a non-evaluative manner. You will be required to pass each quiz with a minimum score of 85%.

Answer 39

Phase 1

Question 40

During this phase you will get repetition with the specific skills. You will have a minimum of three attempts at each skill with feedback on your performance.

Answer 40

phase 2

Question 41

During this phase you will be required to perform the skills to standards.

Answer 41

phase 3

Question 42

During this phase you will be required to pass final evaluations.

Answer 42

phase 4