Section 10- Recruit Expectations and Training Flashcards

1
Q

Section 10: The ___________ Training Process

A

Recruit

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2
Q

The Recruit Training process is an exciting, dynamic, ___________ and extremely rewarding experience.

A

challenging

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3
Q

In __________ weeks, Recruit Training Officers (RTOs), Firefighter or Engineer Mentors, Fire Department Managers, Field Units, Local Labor Leaders, and other experts educate and train new hires to be Phoenix Firefighters.

A

twelve

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4
Q

The Recruit Training process is physically, _______ and emotionally demanding but so is the job of a firefighter.

A

mentally

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5
Q

n just twelve weeks a new hire will be required to perform as an__________part of an emergency response crew.

A

integrated

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6
Q

The primary focus of everything the Phoenix Fire Department does is __________.

A

Customer Service

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7
Q

Customer Service is the ______ that holds all areas of training together. It provides purpose for the training.

A

thread

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8
Q

In order to actualize the ______ Statement of Being Nice, Preventing Harm and Surviving, four key areas must be addressed.

A

Mission

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9
Q

These areas are tied together into customer service. If any of these are not accomplished, customer service suffers. The four areas of focus for recruit training are:

A

Safety
Technical Skills
Wellness for life
Critical thinking

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10
Q

These four areas are not mutually exclusive and therefore cannot be ________.

A

separated

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11
Q

This will be exhibited by an inability to Be Nice, __________ and Survive.

A

Prevent Harm

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12
Q

The Phoenix Fire Department has some policies, rules and ____________ during the Recruit Training process to provide the Recruits with a fair, consistent, and organized Training Academy.

A

requirements

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13
Q

The Recruit is expected to provide the self-discipline, ___________, and initiative to follow these rules.

A

self-motivation

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14
Q

Working hours are __________ hours unless stated otherwise, or unless the Recruit requests to stay late for assisted practice. Recruits will also be given one hour for lunch.

A

0600-1500

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15
Q

Recruits shall be prepared to accept assignments at __________ hours.

A

0600

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16
Q

Absence or tardiness, without prior permission, is unacceptable behavior and may lead to _________ action.

A

disciplinary

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17
Q

If unable to attend class for any reason, the recruit shall call and notify an RTO by ______ hours. Each RTO can be reached by cell, pager or at their home.

A

0530

18
Q

Unusual incidents such as _______, serious illness, or family member death, etcetera, which may result in unanticipated absence or tardiness, will be reported to their RTO as soon as possible.

A

birth

19
Q

chain of command: (Recruit Firefighter to RTO to ___________ to Deputy Chief).

A

Division Chief

20
Q

The Training Academy is a __________ campus.

A

closed

21
Q

Messages may be received for Recruits in the office, ___________ , for referral to Recruits.

A

602-262-6393

22
Q

Recruits shall adhere to all Federal, ______ , and Local statutes and all City and Department rules and regulations.

A

State

23
Q

Maintain an excellent _________ with all agencies.

A

rapport

24
Q

Do not engage in any _______ activity on Fire Department property or while on duty. Violation may lead to termination.

A

sexual

25
Q

Recruits must be well-groomed and clean _________ (men) each day.

A

shaven

26
Q

The City of Phoenix, and all participating cities, maintains a workplace free of discrimination on the basis of race, national origin, ______ , disability, religion, gender, or marital status.

A

color

27
Q

Additionally, the City maintains a work place free of _________ and all forms of sexual intimidation or exploitation.

A

sexual harassment

28
Q

All employees shall be aware that the City of Phoenix, and all participating cities, will take action to prevent and correct such behavior. Furthermore, individuals who engage in such behavior are subject to disciplinary action up to and including _______.

A

termination

29
Q

We consider every Recruit our _____ and therefore focus everything we do on meeting the needs of our customers.

A

customer

30
Q

The environment is _______ but the expectations of responsibility, self-discipline, self-motivation, initiative, enthusiasm and performance are high.

A

low key

31
Q

When a Recruit Firefighter provides a positive attitude and a _________ to learn, the RTOs will provide everything possible to help them be successful.

A

willingness

32
Q

The career of a firefighter is ________, emotionally and mentally demanding.

A

physically

33
Q

The Phoenix Fire Department’s Labor/Management RBO process has clearly defined behavioral, __________ and performance standards that are critical to success in the fire service.

A

attitudinal

34
Q

The following are specific performance requirements determined to be necessary to successfully complete the fire academy.
Ability to work from ______

A

heights

35
Q

The following are specific performance requirements determined to be necessary to successfully complete the fire academy.
Ability to function while wearing PPE including an _____

A

scba

36
Q

The following are specific performance requirements determined to be necessary to successfully complete the fire academy.
Ability to work in incendiary_________

A

environments

37
Q

The following are specific performance requirements determined to be necessary to successfully complete the fire academy.
Ability to perform required ___________

A

firefighter skills

38
Q

The following are specific performance requirements determined to be necessary to successfully complete the fire academy.

Ability to work in a ________

A

confined space

39
Q

During this phase you will be introduced to the skills and standards you will be required to perform.You will walk through the steps in a non-evaluative manner. You will be required to pass each quiz with a minimum score of 85%.

A

Phase 1

40
Q

During this phase you will get repetition with the specific skills. You will have a minimum of three attempts at each skill with feedback on your performance.

A

phase 2

41
Q

During this phase you will be required to perform the skills to standards.

A

phase 3

42
Q

During this phase you will be required to pass final evaluations.

A

phase 4